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1979-930 1979-930 is online now
Turbo Powered Snow Blower
Join Date: Mar 2016
Location: Rocklin, CA .... Galveston, TX
Posts: 3,387
It's getting so bad at these shops I would cross out the verbal authorization line on the work order and write in "written authorization only" and initial. Make them initial next to yours.
Total inconvenience, but it's as if you need to personally inspect what they are saying and authorize each item.
Email is good for this too. They send pictures and you authorize what they have sent. It leaves a great paper trail.

I would talk to the BAR first. See what they say about it. You need to prove they broke one of their rules to win anything.
Old 08-31-2018, 07:15 AM
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