Thread: Port & Polish
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JohnJL JohnJL is offline
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Join Date: Jan 2005
Location: Toronto, Ontario
Posts: 4,726
Well, I have to say I was very impressed by an experience with Bob Whyms today. I had my heads done at his shop 2 months ago. He want back into his records, found my invoice, and called me on my mobile today.

He offered to do whatever needed to be done, include coordinate with another mechanic, to check the work was OK. He is sending a courier over to my work tomorrow to pick them up and have them tested.

Its a shame Mark had an issue, but sometimes the measure of a relationship is how you deal with things when they go pear-shaped. I have to say I was impressed with Bob's proactiveness and follow-through once the problem came to his attention.


John
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Old 11-14-2005, 04:55 PM
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