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les_garten les_garten is offline
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Join Date: Jun 2003
Location: PSL, FL
Posts: 861
Quote:
Originally Posted by x98boardwell View Post
Point taken,

I did order the parts overnight (ground for me) and it was incorrect.
What I mean't was order the "New" "Correct" parts overnight and delay the project for 1-2 days.

I appreciate your input, but once again I didn't think this would be a problem either that's why I posted so people can figure this out.

This post won't stop people from making the same mistake. Wrong path to take to rectify the underlying issue.

Don't you think you know some of the things you do by people letting you know?

This really doesn't let anybody know anything the way it was worded per se. If I did a search I would turn up the title of "Unhappy Pelican Customer"

This is what I did today. I may have mentioned it a little more firmly, but let me tell you that the next time someone needs to order this part and has air... they will purchase oem, instead of a backdate.

I don't believe this post rectified much

Call it a mistake if you like, but that is your opinion and your entitled to it, just like I am.

Thanks for the reply. I appreciate the feedback.

Bryan
I run across web pages that have issues all the time. I call the company, speak to the owner, and make sure they understand the issue and the ramifications. They don't pay attention, then occasionally I resort to tactics similar to yours. I spent 3 months getting the phone system repaired at a Sears in West Palm Beach. I couldn't call into the store. Their phone system was hopelessly screwed up and nobody cared. I posted on Sears employee sites, contacted the CEO and CFO of Sears and embarrassed the hell out of them. All I wanted to do was call down to the Tool dept and find out if a tool was in stock. Now I walk into the store, and I am applauded in the tool dept. You see, the employees families couldn't call in either.

But, I'm thinkin' that if you sent Wayne an Email here, that the problem would have been solved. Which is the real solution, right? The solution to the problem is not a Forum thread??

What I learned in the Sears deal was, if you want to find out what is going on in a company, find the Employees forum!! Every big company is represented by an Employees forum or Industry forum where you can get the inside dope. That's where I got Home and Office phone numbers of VP's, CEO's and CFO's.
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---Les Garten---85 930, Andial IC, GHL Headers, Fabspeed Dual, K-27 HF2, 3.4 JE Full Finned 7.5:1 CR, 964 CAM'd, Carerra 3.2 Manifold Cut/Flipped, Tec3r, Siemans 55#, GSF Fuel Rails, Clewett Crank Trigger, Clewett Cam Trigger,Dual Plugged, ARP Head Studs/Rod Bolts, Clewett Wires.Tial 46mm WG, Tial 50mm BOV, WEVO Shifter,934 Boost Gauge, Wideband EGO Sensor/Gauge, C2T Head Gaskets, '88 MB 300TE,BMW R100RT
Old 03-25-2008, 08:47 PM
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