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Conrad W Peden Conrad W Peden is offline
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Join Date: Apr 1999
Location: Victoria,BC,Canada
Posts: 675
Kudos to George at Pelican Parts

Ordered a set of 21mm hollow front bars a last month and received them just in time for a weekend of canyon carving, DE and Autocross. Opened the box and test fit the adjuster on it. No go!

29 vs 30 = not pleased. Called Pelican and wasnt sure if the person I was talking to understood what I meant. Little bit of this and a couple of these and George was on the case.

Sounds like he had to hunt a bit but he found a set of 29 spline 21mm hollow fronts for me and they are on their way.

Only problem is he didnt give me a chance to be a jerk on the phone. I was kinda looking forward to it.

He called and said he would make it right. Even called to keep me updated what was happening.

Thanks again George
This will ensure that you continue to have my business
We'll be having an ISO9000 audit soon.
I've divided our preparation tasks into two groups: Unethical and Unproductive.
Old 05-30-2014, 09:58 PM
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