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-   BMW R1100S / R1200S Tech Forum (http://forums.pelicanparts.com/bmw-r1100s-r1200s-tech-forum/)
-   -   Input please... what would you do?? (http://forums.pelicanparts.com/bmw-r1100s-r1200s-tech-forum/171220-input-please-what-would-you-do.html)

Daniel Restrepo 07-07-2004 09:30 AM

what's up with the stork oil?

jduke 07-07-2004 09:32 AM

Don't ask. European humor....

JonyRR 07-07-2004 09:43 AM

you know....stork oil; according to Rob, it's excreted once or twice by males at the end of a long night carousing in herb cafes and bordellos in Amsterdam...

Daniel Restrepo 07-07-2004 09:52 AM

the dogs nads, stork oil on robs nose.... yikes rob!!

Migs 07-07-2004 10:51 AM

Thanks for all the replies. Mostly what I feel has been stated. Not a BMW screw-up, as it were, but possible a heavy-handed 1/2 wrench. They are going to try 1 more thing to get to the piece in the lower by tomorrow. I am not comfortable with the motor being broken open at this local level, and have already stated I want a new drop in inplace of this mill if it has to be split. We will see. Seems to have been NO other contact from the broken screw as everything else looks perfect, and only 1 piece broken off- no fragments. Dealer has been very good, no complaints so far. Thanks, and we'll see. I keep ya'll posted. Ride safe.

Rapid Dog 07-07-2004 10:54 AM

Jeez, how much torque does it take to snap that puppy off?
I've hand torqued my airhead and oil head countless times.
It just sounds too weird.

RonC 07-07-2004 11:29 AM

This seems like part of a more general issue: If a mechanic (meaning anyone performing a service like wrenching, plumbing, painting, ...) causes damage to your property while performing a service for which they are licensed, what recourse do you have? Is it sufficient that they correct the damage? Or restore your property to its condition before they fooked it up? Or restore it to its condition before you had the problem they were supposed to fix? Sounds like a lawyer question to me.

markjenn 07-07-2004 12:56 PM

I think the legal language goes something like "repairs that return the vehicle to its pre-loss condition as to function, and appearance." This doesn't mean "new" - it means that it is basically works and looks like it did before.

In some cases, you can successfully get some kind of monetary settlement to cover the loss of value due to the repair. In this case, if the repair is a blemish on the value of the bike, perhaps there could be some monetary settlement. But I doubt this rises to the bar for this. Having said this, I think BMW does occasionally step in an replace engines in this situation for goodwill. The fact the the dealer's mistake caused the problem probably torpedoes having BMW step up to the plate though.

I'd would be worried that a shop that bungles a repair this badly could rebuild an engine. And I'm surprised that a valve screw adjuster would find its way into the bottom end, I presume through the cam chain tunnel. If it did, then I'd be skeptical that it would find its way down there without whacking a few things on the trip. Finally, I'm surprised that you couldn't fish it out once you took both jugs out. This whole thing is weird.

- Mark

Migs 07-07-2004 03:23 PM

Correct, went down the cam-chain tunnel. Everything else is stated to be untouched. There is a "baffle" in the lower, to slow oil from slopping to one end I presume, that is blocking access. I'll know more tomorrow. Later

Dr. Curve 07-07-2004 03:33 PM

Count me out on this one. No way to accept a new motor recently split by wrenches who might feel that the tolerences are already taken care of so just chunck it together. Either a new bike or a complete new engine or return the bike and retain a lawyer. If this was the FIRST service, that is the first factory service after taking delivery of the bike, then you have a right to a new engine complete from the factory, or a new bike. Press the issue. BMW has a good policy in this regard and will respond. Contact them direct with the number your dealer will be glad to provide. Remind them that THEY are to patrol the dealers, and you are simply a paying coustomer. Do not accept a bike you bought as new..........followed the factory guidence.........and returned for the most important 600 mile service.......only to be told that your engine cases must now be split because a wrench confused foot pounds with newton meters...........

BMW will not want this bike out there. Forget the split case part.........you will never enjoy your new BMW S after it has been so pillaged and undone so early.

Migs 07-07-2004 03:45 PM

Ummm, some good points here. Honestly, the more I think about it, unless this piece can be taken out w/o openning the cases, I am going to insist/fight for a new mill exchanged. Thanks

kfd20 07-07-2004 06:00 PM

I have to say, if the problem was as simple as a broke piece rattling around, I would not think the dealer would have suggested to break down the engine. I would like to add, the dealer is supposed to be an extension of BMW. I feel that any action of a dealer for BMW reflects the company as a whole and therfore makes the company responsible for any problems that arise that are of this magnitude. I spoke with BMW of NA about getting my 600 mile maintenance done at a local shop since I do not have a dealer in town. The mechanic is BMW certified. The rep stated, " If the scheduled service is done outside of a BMW shop, it will be contested if a warranty issue should arise." So, if this would have been me after letting a local mechanic do the work, I would be stuck with it even if it would have been a factory defect. Thus, I will hold the same standard to the dealer and BMW of NA if the failure is due to a dealer's mechanic failing to properly do the job.

Anton 07-07-2004 07:37 PM

Have you tried a magnet on a string, I can beileve if you have pulled a jug, you or the shop can't find a way to extract the part. Drain the oil and have a couple big guys turn the bike on its side a shake.

Migs 07-08-2004 12:19 PM

Kinda funny(sort of...) Thats basically what was done. Motor was turned until broken piece could be caught and extracted. Heads will be put back on and I should have the bike back by Friday or Saturday. If all goes well, no surprises, and it sounds perfect, I will let it go at that and a well documented service write up to cover any future potential problems. Otherwise, I will fight for a new motor. Thanks.

Anton 07-08-2004 12:29 PM

See if you can get an extended motor warrenty out of this. A small amount of damage now may not show up for 50,000 miles.

Migs 07-08-2004 06:12 PM

Does BMW have an extended warrenty available? I thought only the 3/39K was available. I'll inquire, thanks

davidb2 07-08-2004 07:18 PM

BMW does have extended a warranty ( I have one). Now if you bought a moto guzzi , and the rear main seal went out, It could sit for five weeks (so far) waiting to be checked out (ten minutes work) while you make payments on a brand new bike with 1000 miles on it. Like Me!!!! They have not even contacted the warranty claims yet.

Migs 07-08-2004 08:38 PM

OUCH.. that sux! Sorry to hear. Details of the extended BMW warrenty? From dealer? Thanks

bingo 07-08-2004 09:16 PM

I'm with Dr. Curve on this one. New engine or New bike. Period. Had GM buy back a 2000 Crew Cab a few years ago. It's a battle, but I think it would be worth it. And I'm still a GM customer because of it.

Bingo


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