X5 Throttle response

[modrada]

I recently purchased an 2004 X5 3.0 with automatic and found that it has a severe throttle response problem. It's almost to the point of being a safety problem. Has anyone else experienced this problem?

My dealer claims that BMW is working on new software, but he doesn't know when it will be available. Is this just a line to stall me for a while?

Is there anything that can be done to correct the problem, Dinan chip, reprogramming, etc. ???

[BMW Motorrad]

I’m with BMW of North America, LLC. I’m sorry your service experience was not what you expected. We are here to work with you and your BMW Center. If you would like our assistance, please give us a call at (800) 831-1117, and mention Reference # 200500700048 so that we can help you more efficiently or email us through the Owners' Circle at www.bmwusa.com.

[modrada]

Response to BMW Motorrad:

Thanks for your help on my throttle response question. My dealer actually contacted BMW and received new software. It was installed yesterday and the throttle response seems to be greatly improved. At least the throttle response is to the point where the X5 is driveable.

Originally, the Service Manager was on vacation and the technician dealing with the problem did not know exactly what to do. After I contacted the Manager, things started to happen and in a good way.

Thanks again.

[mjfloyd1]

BMW Motorrad,

I have a 2004 x5 3.0 with the same issue. Should I refer to the same reference number that you mentioned above to schedule it to have it fixed?

Mark

[BMW NA]

Re: mjfloyd1

I’m with BMW of North America, LLC. I’m sorry to read about this problem with your X5. If you want our assistance, please phone us at (800) 831-1117 or email us at CustomerRelations@bmwusa.com, and mention Reference # 200503400360 so that we can help you more efficiently.