Amazon refund but they don't want the item back
 

Have you ever?

I bought a Moody 5/32 open end wrench for . . . $6 or something. Inside a larger order. I guessed wrong and need a 1/8.

I wasn't gonna return it but I was fooling around and I clicked "refund" and they just refunded me and said "you don't need to return the item. Thanks!"'

I guess they are just doing the math on such a small item.

Has this happened to you?

Next time make it a 10mm metric closed ended and we could fund a ppot gift exchange! :D

Had it with an Apple TV once.

All the time. Especially on small items. The return shipping would negate the resale value...

I have just gone through sending a Samsung TV in for repairs through them--I had an extended warranty so the shipping was on them. The TV was repaired and returned very quickly, but when I unpackaged it the corner was crushed and the TV was now ruined (dropped by the UPS driver). I reported it, shared some photos though email, and was issued a full refund on a TV that I purchased over two years ago.

I’ve had it happen several times on small and or odd items. The first time it happened, I was surprised, but figured it was not worth it to them to return.

Yep, I've had several items that Amazon didn't want back. Usually it's something small and cheap. I'm sure the free return shipping, narrow margin, etc... kill their desire to get the item back. It may also have to do with what they can do with the item once they've got it. Can they return it to the vendor or resell it or would they have to trash it.

+1 cost too much to accept return

yup, more than once.

Definitely happens on cheap items. Not worth the cost of return.

What’s the nicest, most expensive thing they’ll tell you to keep? Asking for a friend.

Your dignity.

yep. had it happen a couple times. clock parts from china and a couple of goldfish....

I came here from Amazon .... I'm cheap and y'all are stuck with me :D

Not so much a refund, but my son got two portable car jump starter boxes 1500 amp instead of the one that he ordered. Amazon didn't want it back because of shipping cost, so he gave one of them to me.

they refunded 4 smoke detectors ... said they where hazardous did not want them back

Small items. Last one was frozen octopus. I ordered the sliced one and they sent me the whole legs. When I notified them they sent me the sliced package and told me to keep the other.

You order octopus from Amazon?
Must have a stronger stomach than me. lol

Ha! No, not through Amazon LOL!!! Just saying that I have received items that were defective and shipper didn't want them back.
Although.......

https://www.amazon.com/Seafood-Octopus-Whole-Previously-Frozen/dp/B079NJT97K/ref=sr_1_7?crid=2X3R8RFBNIRRN&keywords=octopus+leg s+food&qid=1639580398&sprefix=octopus+legs%2Caps%2 C173&sr=8-7

It would be interesting to figure out the formula and game it. I imagine that any account with lots of returns generally gets a red flag anyway.

I called OPGI and talked to a salesman and ordered a cover for my the torque converter on my El Camino. The plastic original one after 370K miles has some broken tabs and require massive washers to hold it in place. The new one is really nice metal, but it does not fit at all. The slot for the starter is just wrong. I called them ready to ship it back, and they just refunded my money and said keep it.

It was a nice part, but useless to me. A buddy of mine owns a body shop and does major restorations on all sorts of cars. I just gave it to him. He said he would indeed be able to use it someday. It was better than sending to to a landfill.

I would love to find the right cover for my car, but the old plastic OEM cover still works fine with the large washers.

Wife ordered a product from Chewy to clean the dog paws when brought into the house after a rain and they get muddy. It's basically a plastic cup with a silicon insert with flexible fingers - you add some water and it scrubs the paw.
She guessed the wrong size- too large. She emailed customer support and they said they'd send the next smaller size for free. She asked about returning the wrong size - they told her give it to a neighbor with a large dog!

Continuing with the cost analysis theory, the big online sellers don't examine most returns and restock. They shove the unopened returned item boxes on a pallet and it goes to an auction. 30% of all online purchases are returned and 50% of clothing is returned.

Used to happen once in a while, but now that Amazon utilizes bulk-reshipping from Whole Foods, I've been required to turn in everything for a refund, even little stuff.

Wife just bought a dog car seat that did not work in our car, it was supposed to fit 2 of them, but it just does not sit right in the i3. It cost $130.

She started up the return process, the company reached out, refunded the money and told us to please donate the bed to a nearby dog shelter.

When we select the next bed we will be sure to give them our business again. I will have to ask her what company it was.

I just happened to step foot......ok......dragged in by the lady friend....to a place called "The Crab Grab and Go" in Theodore Alabama just yesterday. So imagine, a big wide open store with 5 or 6 tables that are about 5' wide x 75' long. Edges are made of 2x6 to keep stuff on the tables. There is no rhyme or reason to what is on the tables, other than a LOT of it looks like Amazon return stuff in bags with stickers. Under a can of cat food there might be a timing belt kit. I saw a complete master cylinder and reservoir laying amongst cell phone cases. Dog chews. You name it, it's all stacked up on these tables and there are people sorting through it looking for the "bargain". Find a large box with nothing marked on it, you take it to the front to another table and the staff will open the box for you. But I think at that point, you've committed to buying it, whatever it is.

So I asked the young lady in charge how all of this worked. It's all Amazon and big box store returns stuff that they have to bid on to buy....by the 18 wheeler trailer load. The current stuff out today came from California. Stuff gets put out when they are closed on Thursday. Store opens on Friday and everything is $10 dollars each. Saturday the stuff sells for $7 each, closed Sunday of course, then $4 Monday, $3 Tuesday and finally $1 Wednesday. Like she said, there's a whole lot of stuff out there on the tables that isn't worth $10 on a Friday. But if you want first pick of the stuff that's when you shop. They hope it all gets sold by Wednesday evening so they can restock for the next Friday cycle on Thursday. She goes on to tell me a lot of the customers have ebay shops where they will resell the stuff. Some are real pros and have apps to decipher the stickers to figure out what stuff is.

And of course I had to ask her "has there ever been a really large find in all of it?" and she tells me one fellow found a gold ring in a postal envelope that he pawned for $2,000.

Quite the interesting place if you wanted to waste a day, and a market that I had never thought of.

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