Originally Posted by Zeke (Post 12556994)

Anything approaching 200/hr here would not last long unless they were very efficient and charging actual time vs. book time. it seems this is where dealers get the bad rep. They have a book time listed for almost every job. They bill the manufacturer book time. I'm not sure what the payment arrangement between the factory and the dealer is and we may never know the whole story.

But you go in after the warranty is past and pay that rate. At 8K to rebuild or replace a Macan front differential is why I did not buy another Porsche brand vehicle. Where I go now I saw a model 992 glass Targa roof being repaired. The glass panel was out. The shop appears to charge 130/hr and estimated 8 hours for the job plus parts. I can't imagine what a dealer would get for that. The complete top ass'y is somewhere over 15K but I think they were doing a motor and seals. Still, a dealer would be too expensive for the value of this 992. I read that total R an R for that roof was booked at 15 hours.

Note, a quick perusing of a Rennlist thread told of dealer rates from mid 200's to over 400/hr. IDT an indie would last long at those rates. I could be wrong.

Originally Posted by Dansvan (Post 12557054)

Why should I, as a shop owner, eat the cost of your method of payment? The CC companies charge a fee whether it’s a debit or credit card. Cash is king but no one wants to go to the banks and get cash and carry it, so you use a convenient card. To get the money processed off that card costs me money. Again, why should I or anyone else pay for your convenience when there are other options out there? Don’t want to pay the 3percent or so, then pay cash. And calling it a cash discount is the exact same thing as saying 3% mark up for card processing. I don’t make a dime off that CC processing charge. It’s also funny that people complain about the cost of going to a shop now - soon with the way things are going you won’t be able to because they will all be gone. No one wants to be a mechanic anymore. Massive shortage. Then you’ll be begging to pay any amount to get something fixed and complaining about the current state of affairs. Oh wait- that’s what you’re doing now lol. Carry on

Originally Posted by Dansvan (Post 12557088)

By your own admission you are still charging the fees - just hiding them in a higher hourly rate. It’s still a business expense. You cannot honestly say “oh we don’t charge CC fees” because you do - it’s just hidden. I’m not disguising anything- and my business has also thrived for the last 25 years. Customers like honest straight forward to the point businesses that also do a great job

Originally Posted by David (Post 12556945)

My wife took her Panamera in for service recently. They said it was due for an oil change, brake fluid flush and cabin air filter. I told them I'd do brake and cabin filter, you do the oil change. Oil change was $629.99!!! Then while it's there they said it's due for the 40K mile transmission flush even though it only has 28K miles because it's 4 years old. I said no. So what did they want for brake fluid flush, cabin air filter, engine air filter replacement, oil change, flat tire repair fluid, and transmission fluid exchange? $4,957.62!!! I love Porsche's but I think I'm done with new ones.

Originally Posted by Por_sha911 (Post 12557168)

and there was a box at the bottom of the bill:

Originally Posted by Cajundaddy (Post 12557155)

Well, CC fees are a business expense just like the electric bill, rent, insurance, shop rags, employee benefits but you are completely comfortable "hiding" those in your regular rates... And people LOVE the opportunity for a discount and HATE being nickel and dimed to death for the little things. Just the reality of human nature.

Your biz, your choice. :)

Originally Posted by Por_sha911 (Post 12557168)

and there was a box at the bottom of the bill:

Originally Posted by matthewb0051 (Post 12557176)

Someone suggested the muffler shop and getting a bung welded in. I checked with the Midas just down the street from me. They are at $225 per hour. That was a little eyewatering for Midas.

Originally Posted by matthewb0051 (Post 12557176)

My thoughts exactly. I charge $400 to $500 per hour depending on case. If someone decides to pay with a card, I just eat it. It is my cost of doing business and I have factored it into my fees.

Someone suggested the muffler shop and getting a bung welded in. I checked with the Midas just down the street from me. They are at $225 per hour. That was a little eyewatering for Midas.

It would be one thing if CC fees were a small nominal fee like $35, but it isn't. It gets larger if the overall cost is greater.

Originally Posted by matthewb0051 (Post 12557176)

Someone suggested the muffler shop and getting a bung welded in. I checked with the Midas just down the street from me. They are at $225 per hour. That was a little eyewatering for Midas.

Originally Posted by javadog (Post 12557169)

You have got to be kidding…

Originally Posted by KFC911 (Post 12557191)

Soooo .... is Joe a bigly tipper?
Or a CBLM .... Zero :D?

Originally Posted by Por_sha911 (Post 12557245)

btw, what does CBLM stand for?

Originally Posted by KFC911 (Post 12557248)

LOL ... I was getting ready to reply that CBLM don't even go to a stealership and didn't know ... just picking ;)

Cheap Bastids Like Me :D