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Zeke's Avatar
 
Join Date: Jan 2002
Location: Long Beach CA, the sewer by the sea.
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What is the norm for response/payment on eBay items sold?

I can't seem to find the rule or the rule of thumb on when the buyer is supposed to contact seller. I remember when Ferrari2Porsche got his panties in a bunch when the buyer didn't contact him in a little more than 24 hrs. on a tranny at about $900.

I kind of know what he was going thru now. Yes, it's only been a little more than 24 hrs for me. We're talking about $1700 for some wheels, no chump change. I have said nothing to the buyer except congrats on an email and sent an invoice.

I can wait the polite period, whatever it is. The thing is, I have two eager 2nd chance buyers waiting. Believe it or not, this is the first thing I've sold on eBay. What's the official rule and rule of thumb?

I kinda like the eBay thing. Got a litle more money than I had asked for here a while back. If they go to a 2nd chance, it will be right at what I wanted. While I really prefer to buy and sell right here, The eBay thing might do me some good. I didn't link to the sale here. Pelicans had first shot a month ago. After two weeks, I pulled the wheels off the board and waited until there were less around.

The item was a set of Al Reed polished deep six Fuchs.

Old 10-28-2004, 11:44 AM
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3 days for buyer and seller to make contact. I'd personally wait 5 days, but I'd definitely make contact with number 2 in line, just in case.

Jurgen
Old 10-28-2004, 11:46 AM
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I wouldn't sweat it if its only been a day so far. Maybe the buyer is 'gently' breaking the news to his wife
Old 10-28-2004, 12:17 PM
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Ditto, 3 days
Old 10-28-2004, 12:20 PM
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Chances are Friday is payday.

I think the Ebay regs say that arrangements for payment and shipping should be made within 10 days of the close of the auction. I try to buy stuff where I can pay by Paypal and normally send the cash immediately upon the auction close.

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Old 10-28-2004, 12:22 PM
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I actually sold my first ebay item too last week. I was paid within 3 days so be patient and watch your Paypal account and if they don't pay, you can always leave very nice feedback.
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Old 10-28-2004, 12:25 PM
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3 days
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Old 10-28-2004, 12:32 PM
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Quote:
Originally posted by LynnsABCs
Zeke:

You could email buyer and say he has 24 hrs or 48 hrs to contact you and if he doesn't that you are going to sell to the 2nd buyer.
Bear in mind if you sell to someone else without hearing from him before the 72 hours is up he would probably be entitled to leave some pretty nasty feedback, as you would be the one not following the ebay guidelines.
Old 10-28-2004, 12:33 PM
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There are still a lot of peoples out there that read their emails every 2 or 3 days. I will usually give 5 days to the buyer to pay me before complaining.
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Old 10-28-2004, 12:36 PM
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Hi Milt,
I post payment terms on my auction ad depending on the item - usually 5 or 7 or 10 days ... some buyers are great and pay within seconds on winning an auction and others take the full 5/7/10 days - After 3 days, I send them another invoice with a message asking them to contact/email me. I would definitely wait 3 days, send them another invoice and ask them to email you within a certain timeframe ...

hope it works out!!
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Old 10-28-2004, 12:40 PM
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Thank you. I appreciate the info. Three days for a reply in order to make arrangements sounds right to me. I always make contact right away. I probably jump the gun a little and don't even wait for an invoice. I have to agree that what Lynn says might not be how I'd like to be treated.

Funny thing about my buyer. He/she is in Costa Mesa, about 20 miles from me, yet all of his activity shows about 3 AM our time. I thought he could have been out of the conUS, or on the East Coast, until I saw his zip code at the close of the auction. Maybe he is a day sleeper and works nights.

I'll see what happens tonight.

Old 10-28-2004, 12:42 PM
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