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-   -   Mac Brothers unite and help me solve my printing issues! (http://forums.pelicanparts.com/off-topic-discussions/240047-mac-brothers-unite-help-me-solve-my-printing-issues.html)

stevepaa 09-12-2005 07:50 AM

So how do the printers work on the your wife's machine?

I had the same problem with my Epson all in one last month, called Epson, ran through diagnostics and they sent me a new printer.

deanp 09-12-2005 07:52 AM

How did the pages print with the Epson utility? Did all colors print or were you still missing colors? Have you tried printing out of different applications to see if the problem changes?

Jeff 09-12-2005 07:53 AM

Printers work fine on the wifes computer. That's why I think it is a setting in the computer that the kids may have changed.

Jeff 09-12-2005 08:00 AM

Dean, When I printed from the from the utilities it was missing colors. Magenta was the only color other than black that printed on the HP and Yellow was the only color other than black that printed using the Epson. And like wise when I printed from other applications.

deanp 09-12-2005 08:09 AM

Sounds like something is corrupted. If it's all apps as well the utilities, maybe try going into the system folder > preferences and getting rid of the Epson and HP inkjet printer preferences. Then try again.

If that doesn't work then I would remove the drivers and all associated preferences, reinstall the printer software one at a time and see where that gets you.

It's strange that it's both printers and each prints black and one other color only.

Joeaksa 09-12-2005 08:18 AM

Jeff,

On a PC I would delete the printer drivers and start again. Would that work on a Mac?

Joe A

deanp 09-12-2005 08:23 AM

Joe - That's kind of the direction I was sending Jeff in. I've seen preferences get corrupted before (not often) but he maybe able to fix the problem there. If not, deleting the drivers and reinstalling should work.

stevepaa 09-12-2005 08:30 AM

Yes, next step is delete prefs and reinstall drivers. Can you do a PRAM reset at startup on this machine?

techweenie 09-12-2005 08:41 AM

Quote:

Originally posted by stevepaa
Yes, next step is delete prefs and reinstall drivers. Can you do a PRAM reset at startup on this machine?
You can do a PRAM reset, but it doesn't have much of an effect on OSX.

This is a problem I've never heard of. You might want to check here:

http://www.macworld.com/forums/ubbthreads/ubbthreads.php?Cat=

bryanthompson 09-12-2005 08:54 AM

If something got corrupted, can you use the disk utility to verify & repair? I don't know how thorough it is, but maybe it'll help?

techweenie 09-12-2005 09:18 AM

Quote:

Originally posted by bryanthompson
If something got corrupted, can you use the disk utility to verify & repair? I don't know how thorough it is, but maybe it'll help?
D-oh. Yes, Bryan's got it right: step one is Disk Utility: verify & repair permissions.

I've had so few problems with OSX in 3+ years, I just don't give it a thought. But running the Disk Utility every few months is a good preventative step.

Jeff 09-12-2005 09:29 AM

I have deleted and reloaded new drivers for both printers. I just ran ran the Disk utiliy verify and repair permissions. Do I need to restart after?

I also ran Disk Warrior start up disk repair CD earlier on trying to fix this problem.

techweenie 09-12-2005 09:37 AM

You almost never need to restart OSX.

techweenie 09-12-2005 09:46 AM

You almost never need to restart OSX.

BlueSkyJaunte 09-12-2005 11:05 AM

Quote:

Originally posted by Joeaksa
Just when did you need some welding done on your new chopper frame?? :)

Joe

Hey, my man, no need to drag you all the way down to Hicksville where I live. I've got a neighbor who used to be a professional welder (though he has no equipment). Just recently found out my OTHER neighbor has MIG, TIG, and gas set-ups. So I'm covered there.

Just have a bit of forging & grinding work to complete before it's welding time.

Jeff 09-30-2005 11:40 AM

I have tried every thing listed above (other than switching to PC and that ain't gonna happen). Is it possible that the two printers I have are not compatable (and don't make a correct driver for) with 10.4.2?

I'm not sure what else to try other than buying another printer. Anybody have any suggestions?

BlueSkyJaunte 09-30-2005 12:00 PM

Try a "Genius" at the local Mac store (Chandler Fashion Center). Bring the Mac, the printer, and all of your discs.

Jeff 09-30-2005 12:04 PM

Blue,

Did you figure out how to ditch your house guests on the 8th so you can go on the fun run? Lee is going now.

BlueSkyJaunte 09-30-2005 01:35 PM

No luck yet. The hordes are descending upon us as the baby shower approaches. :(


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