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Join Date: Apr 2002
Posts: 1,492
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Computer startup problem
Relative called tonight. She can't start-up to Windows. Only goes to MS-DOS (won't start into the Windows 98 showing). She has Windows 98.
I know ZERO about something like this. She tried F8 same MS-DOS came up, and she also tried CTRL-ALT-DEL, and finally reset, with all the same results that the MS-DOS (mode?) keeps coming up. Ideas? Is it a startup virus? Thanks
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1969 911 E Coupe "Little Bull" "Horse" "H." Heart, "G." Gears, and "P" the Porsche |
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Semper drive!
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She doesn't happen to have a boot-disk in the floppy drive, does she?
When you say MS-DOS, is she going to a C:\ or and A:\ ? Randy
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84 944 - Alpine White 86 Carrera Targa - Guards Red - My Pelican Gallery - (Gone, but never forgotten ![]() One Marine's View Igitur qui desiderat pacem, praeparet bellum |
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Registered
Join Date: Apr 2002
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Thanks Randy, she did not have a disk in there, but she somehow managed to get to Safe Mode.
Then did diagnostics and got to Windows. But now her graphics and display are off. So tonight she says she will scan disk and see what happens. Thanks
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1969 911 E Coupe "Little Bull" "Horse" "H." Heart, "G." Gears, and "P" the Porsche |
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Senior Member
Join Date: Jun 2000
Location: N. Phoenix AZ USA
Posts: 28,943
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If it goes to "safe" mode then reboot it and hit F8 again. When given the option again tell it to boot in "normal" mode and see what happens.
It its still running in safe mode you might have her run the defrag and diskcheck programs to make sure that there is not a problem with the hard drive then programs. If it finds errors it will tell her. To tell the truth, W98 is a really old OS and not supported for a long time. I like it but like W2000 more and absolutely hate XP because it wants to do everything for you. Might be time to either upgrade the OS or the entire computer if its having problems. The holiday season is a good time to get good deals on computers. Try that and get back to us. Lots of computer knowledge on the board. JoeA
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2013 Jag XF, 2002 Dodge Ram 2500 Cummins (the workhorse), 1992 Jaguar XJ S-3 V-12 VDP (one of only 100 examples made), 1969 Jaguar XJ (been in the family since new), 1985 911 Targa backdated to 1973 RS specs with a 3.6 shoehorned in the back, 1959 Austin Healey Sprite (former SCCA H-Prod), 1995 BMW R1100RSL, 1971 & '72 BMW R75/5 "Toaster," Ural Tourist w/sidecar, 1949 Aeronca Sedan / QB |
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Registered
Join Date: Sep 2002
Location: Stellenbosch, South Africa
Posts: 888
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Quote:
Win98 OTOH is buggy but not like the WinMe dog that MS unleashed on us. L
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'90 964 C2 coupe (sold ![]() There are no old Porsches, only new owners. |
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