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-   -   Anyone else have issues with Pelican return? (http://forums.pelicanparts.com/off-topic-discussions/286715-anyone-else-have-issues-pelican-return.html)

rhk109 06-05-2006 12:57 PM

Anyone else have issues with Pelican return?
 
With all due resepect to our gratious host...

To make a long story short, I returned a defective part to Pelican and was issued a credit. I was told by the rep. that a note would be put on my account and no paperwork would follow. So I went to redeem my credit and was denied because Pelican did not have a record of my return and I did not a have tracking number. I've explained multiple times that I was specifically told that I would NOT receive any trackingnumbers or confirmations.

All of my other experiences with Pelican have been nothing but positive. It's not a lot of money (<$50). But to me it's the principle.

Anyone else ever have a similar problem?

stevepaa 06-05-2006 01:16 PM

Nothing like that. I got a pair of pliers which are useless for the function designed. It will cost me more to ship back than worth, so I will just drop them off next time I'm down there and tell them they should not sell the piece of crap again.


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