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Paul I think this proves your point well
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Part 2
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rattlsnak, I guess you meant US busiest airport .. way, way behind London, Paris, Hong Kong, etc.
Lived in Dallas for 13 years (3rd busiest airport in the US) and I have been flying professionally (as a passenger) most of my adult life, was not unusual to be more than 300 days a year in the road, made Platinum-for-life with American (2 million miles) in less than 10 years and I have multi-million status with other 4 airlines. I had all kinds of 'incidents' including but-not-limited-to two emergency landings (not fun), 'delay' of 24 hours in Miami (a broken brand-new 777 on my way to Brazil), I have seen replacing an engine in front of the gate in Chile, and the list goes on. No, I do not understand how ATC or flight management cannot schedule for an approaching storm that will shut down ATL or DFW for 30 minutes, no, I do not understand how you can be in front of a gate for 75 minutes at 5.30 AM arriving from Chile, I cannot understand how an airplane tries to do four landings in low visibility (in ATL) and finally has to go to refuel somewhere else and try again three more times, ... the list goes on. I am the consumer, a company is providing me a service for a fee, some (most) of the times the service is satisfactory, lately the quality of that service is degrading. As a paying consumer I want to be informed of what is going on and evaluate my choices, same as my customers demand from me. The crew is very much up-to-date on what is going on, some obscure regulation/internal rule may not allow them to share, probably only the captain is allowed to do so. Quote:
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Re: I think it's because....
I was coming from San Jose that same evening (the 29th of March). Clear sailing until 50 miles from touchdown - ended up at San Antonio for 4 hours. Just made it back DFW before they shut er down. Those were some serious T heads !
We almost didn't make our window because a few people wanted to get off the plane. I didn't mind so much except for some idiot college freshman chatting up a girl in the seat in front of me without taking a breath for 4 hours (I didn't hear her say three words) and the little rug rat behind me kicking my seat and playing an electronic game. John Quote:
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Getting upset in understandable but going crazy on the 24 year old kid behind the counter is uncalled for. I'd say the counter people have the least to say about planes being on time but they take 99% of the crap from upset passengers. Some of the airline CEO's need to work the gates a few days a month to see how the real world works.
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