Weird/Stupid Outlook problem
 

It appears that when certain forms of Outlook generate a rich text e-mail, they attach a winmail.dat file to the e-mail. I can read these e-mails properly with an e-mail program that ignore this file. But when these e-mails are read by Outlook, it strips a large section of the e-mail. The e-mail looks like someone replyed, but didn't type anything.

I've intercepted the e-mails at the server, and they are fine. It is outlook that is doing this. I'm using Outlook 2003 and this is occuring on 2 different machines.

If I forward the saved e-mail, the same thing happens. If I strip the winmail.dat file as I forward it, the e-mail comes in just fine.

No expert, but you might try playing with the following settings:

Go to options, then the "mail format" tab.

Change "compose message" format to HTML (or if it already is, try changing to rich-text).

Then check (or uncheck) the "use MS Word to read rich-text" box below it.

Also, if you use stationary, try disabling it (also on the mail format tab).

actually, there's a setting on Exchange for this...

It's in the Internet Mail Connector, specify to always send rich text along

It is on incoming message, not outgoing messages, so changes those settings won't do anything.

It looks like there is a bug when a rich text Outlook 2007 goes to an Outlook 2003 client. I've found a few references.

Is there a way to strip this on the receiving end, or is the fix only at the sending end? I'm the receiver, not the sender.

Ah, disregard then, and good luck. Don't think there is anything you can do on the receiving end, unless you have backdoor server access (again, not positive, no expert, blah, blah).