Anyone use ACT! Contact Manager?
 

While I am in IT, I have never used, seen or supported ACT!. But my best friend is a long time consultant and used it for 10+ years. Recently his hard drive had a catastrophic crash, he had no backup and lost all his data. YIKES!

I have been told by a pretty knowledgeable guy that ACT! does not store data in traditional locations or sequences, so a backup solution probably would not have saved my buddy's data. Is this true?

Anyone moved from ACT! to a different product? Recommendations, suggestions are welcomed.

You've got to speak English if you expect responses. :D

006, it appears that stories of your demise are greatly exaggerated!

Any chance you are coming to Tail of the Dragon with Karl?

No, I'm demised.

Are you crazy??? 17 hrs each way to see you guys for a couple hours????

Wuss. :D

I used to use ACT! years ago. Don't know much about the current version now produced by Sage. It's just a database or two - the files exist somewhere. You could poke around the Sage KB for some answers.

A proper backup would have definitely saved your buddies bacon. I use Sage accounting software, they have a simple backup command to backup everything into one file, and I replicate the entire mess to an online backup.

If he is used to using ACT!, switching is tough. Why should he anyway, it's not the programs fault his HDD crashed.

Although I hate the Bill and Ballmer crowd I hear the MS CRM is really good. I use Zohos CRM, fine for smb's