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steve911's Avatar
 
Join Date: Jul 2001
Location: Orinda, CA
Posts: 2,339
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Dell All-in-One printer acting REALLY funky

Guys and gals computer gurus - hoping you can help.

Dell AIO 926 just started acting funky:

1) Gives warning message that Reserve Tank for black ink cartridge is empty.
Replaced cartridge with brand new one - warning doesn't go away and printer window shows empty black ink cartridge

1a) Cartridges don't center when the lid is lifted to replace them like they used to. I had to manually pull the cartridges to the center to replace the black one.

2) Scanner doesn't work - just sits there at 0% scanned

3) Won't copy

4) It will print, but I get the Reserve Tank empty error message.


I have:

Replaced black ink cartridge with new.
Uninstalled printer and reinstalled.

Nothing helps.

Running Windows Vista Home on a Dell desktop.

Thoughts? Any and all help and suggestions would be GREATLY appreciated.
Thanks
Steve

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Steve

My '85 911 Targa ** Hand painted center caps for sale here
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Old 03-12-2012, 06:17 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #1 (permalink)
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Joe Bob's Avatar
 
Join Date: Jul 1999
Location: BOULDER Colorado
Posts: 39,412
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I threw my Dells out the window.....would suggest calling Dell and/or MS. If out of warranty Dell will charge you or tell you pound sand.

MS, was the most helpfull when I had a crash with HP printer.

Worse comes to worse...toss it and buy another printer.
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Last edited by Joe Bob; 03-12-2012 at 07:00 PM..
Old 03-12-2012, 06:56 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #2 (permalink)
Bollweevil
 
Join Date: Dec 2003
Location: Fulshear, Texanistan
Posts: 3,363
Quote:
Originally Posted by Joe Bob View Post
Worse comes to worse...toss it and buy another printer.
Assuming you downloaded the current drivers for the printer when you re-installed it, as Joe Bob says... toss it and buy a new one if it still doesn't work.
Printers are cheap (literally and figuratively) these days.
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Jack
74 911 Coupe
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Old 03-12-2012, 07:34 PM
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19 years and 17k posts...
 
azasadny's Avatar
 
Join Date: Jul 2002
Location: Dearborn, MI (Southeast Michigan)
Posts: 17,444
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I do not buy or recommend "all in one" devices because of the many things that can and do go wrong with them. Unfortunately, there's not much that can be "repaired" on a printer...
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Art Zasadny
1974 Porsche 911 Targa "Helga" (Sold, back home in Germany)
Learning the bass guitar
Driving Ford company cars now...
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Old 03-13-2012, 04:41 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #4 (permalink)
In Vino Veritas
 
Join Date: Dec 2010
Location: Waiting in vain
Posts: 1,116
+1 on reloading the drivers.

I have a wireless version of this POS that has to be reset every time it gets used. ARGHHH. Never again.

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Todd
'85 3.2 Targa/'87 951/'04 C4S Coupe
"Nothing Ventured, Nothing Gained" Thomas E.
Old 03-13-2012, 05:58 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #5 (permalink)
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