USPS, a close second to UPS.......

KevinP73 · 08-03-2013, 08:19 PM

When it comes to handling packages like they just don't care.
I picked it up at the post office and was a bit surprised. I asked the clerk if I could open it and she asked "Why?". I answered "In case something is damaged. I'll need to make a claim". She said I'd have to make a claim with the shipper as they "obviously didn't package it properly". Seriously?? The shipper didn't package it properly? I told her I think they just used the wrong shipper.

trekkor · 08-03-2013, 09:03 PM

I'm finding most people that work for someone else just flat out, don't care about anything...

Probably an exaggeration, but it's how I feel sometimes.

KT

trekkor · 08-03-2013, 09:04 PM

BTW, was the contents damaged?

KT

KevinP73 · 08-03-2013, 09:10 PM

Quote:

Originally Posted by trekkor

BTW, was the contents damaged?
KT

The box contained four pieces. Two long and two short. I only needed the short ones but had to buy all four to get them. The long pieces were bent but the short ones were unharmed. I won't waste my time making a claim.

Bill Douglas · 08-03-2013, 09:52 PM

USPS is my friend. Me afraid of scary UPS.

By the time things get shipped to the depths of the south pacific it can be frightening expensive with UPS.

EarlyPorsche · 08-03-2013, 09:57 PM

To be honest, with the volume/speed/cost that is required, the shipper packed VERY VERY poorly. That should have been filled with peanuts AND taped around the entire length since is it was only filled with peanuts and few items. Make a claim against the shipper if monetary damage occurred.

89911 · 04:32 AM

Quote:

Originally Posted by EarlyPorsche

To be honest, with the volume/speed/cost that is required, the shipper packed VERY VERY poorly. That should have been filled with peanuts AND taped around the entire length since is it was only filled with peanuts and few items. Make a claim against the shipper if monetary damage occurred.

And apparently placed in a container of carbon fiber and titanium. I'm not sure what you are talking about. How the interior is packed has nothing to do on how the package was damaged during shipping. As far as I know, we are all still using cardboard boxes as the shipping container. There is minimum amount of care you expect the shipper to take.

Maybe use FedEx next time.

Mike80911 · Mike80911's Garage

With USPS a claim will only be accepted if the shipper purchased insurance. I shipped an I Phone to Europe and thought that by placing the contents value in the space provided that added insurance as with UPS. Of course the phone never arrived and when I tried to make a claim they not only said they were not responsible for it once it left the US but that it was not insured.
If the person that shipped that to you added insurance you should make a claim te box is damaged and that is usually the factor that decides if it is their fault or not.

osidak · 08-04-2013, 04:46 AM

That is a box that got caught in a belt jam - they can and do happen for all the shippers. No human help there. Now how much damage happens depends on how quickly the jam is found and removed. I don't care for the USPS - their tracking is useless and our local carrier beyond sucks, but when looking at long slim boxes they are the first to go crunch when a jam occurs.

Glad you where able to get what you needed out of the box.

fastfredracing · 08-04-2013, 05:04 AM

My ups driver says that the word " Fragile" means "kick here"

szyzygy · szyzygy's Garage

I used to work at UPS (8 years)

Sometimes people do package things in a stupid way, but the box pictured probably got caught in a jam on the conveyor belts. I've seen this 1000's of times. Longerish packages like that get bent in jams frequently.

stomachmonkey · 08-04-2013, 05:43 AM

Quote:

Originally Posted by EarlyPorsche

To be honest, with the volume/speed/cost that is required, the shipper packed VERY VERY poorly. That should have been filled with peanuts AND taped around the entire length since is it was only filled with peanuts and few items. Make a claim against the shipper if monetary damage occurred.

Not buyin it.

Peanuts will provide shock protection but would have done nothing to prevent that compressive damage.

And if it were possible to reinforce the package to survive that type of mishap maybe the shipper should manufacture their branded packaging that they charge for to survive their system. Especially when damage claims are in part dependent on wether you used their packaging or your own.

Zeke · 08-04-2013, 07:45 AM

I've had pretty good luck with all 3 shippers stateside and USPS globally. They all have their day in the barrel. I always pack very well and tape up with reinforced tape. Last month a large heavy amplifier made it fine but some fine porcelain was destroyed. FedEx really had to punt the porcelain to do what they did.

Insurance is not enough when it comes to antiques. I or my recipient won't be able to replace the loss.

Danimal16 · 08-04-2013, 07:53 AM

Why are the conveyor's designed to jam anyway???? I shipped two Rifle Barrels to the East Coast and the USPS BENT THEM! These were USGI Garand barrels and they Friggin' BENT THEM? They were insured but it took forever to get the refund.

creaturecat · 08-04-2013, 08:56 AM

I have had great luck with USPS.
UPS/Fedex are bad news for the Canadian cheesehead.

EarlyPorsche · 04:09 PM

Quote:

Originally Posted by 89911

And apparently placed in a container of carbon fiber and titanium. I'm not sure what you are talking about. How the interior is packed has nothing to do on how the package was damaged during shipping. As far as I know, we are all still using cardboard boxes as the shipping container. There is minimum amount of care you expect the shipper to take.

Maybe use FedEx next time.

Take an empty box, Seal it as normal, then drop a 20lbs weight on it. Take another box, fill it tight with peanuts, and then see what happens when you put a 20 pound dumbbell on it.

EarlyPorsche · 08-04-2013, 04:07 PM

Quote:

Originally Posted by stomachmonkey

Not buyin it.

Peanuts will provide shock protection but would have done nothing to prevent that compressive damage.

And if it were possible to reinforce the package to survive that type of mishap maybe the shipper should manufacture their branded packaging that they charge for to survive their system. Especially when damage claims are in part dependent on wether you used their packaging or your own.

See my reply above.

widebody911 · widebody911's Garage

Here's what I don't understand: why does the shipper have to file the insurance claim? I shipped a hardtop recently and it got mangled. I had insurance on it, but I have to do all the claims legwork, the guy to whom I shipped it is essentially powerless and at my mercy. Why? If the shipper didn't GAFF, you'd be screwed.

john70t · 08-05-2013, 07:38 AM

Quote:

Originally Posted by EarlyPorsche

Take an empty box, Seal it as normal, then drop a 20lbs weight on it. Take another box, fill it tight with peanuts, and then see what happens when you put a 20 pound dumbbell on it.

Take any box.

Put it on a conveyer belt that reduces from 6' to 3' amoungst hundreds of packages from the sort side of operations. Belt is overloaded, and building reaks of burnt rubber and NOX.

Watch as it gets crushed in a jam, peanuts or not.

Repeat daily.

EarlyPorsche · 08-05-2013, 08:01 AM

Quote:

Originally Posted by john70t

Take any box.

Put it on a conveyer belt that reduces from 6' to 3' amoungst hundreds of packages from the sort side of operations. Belt is overloaded, and building reaks of burnt rubber and NOX.

Watch as it gets crushed in a jam, peanuts or not.

Repeat daily.

Definitely agree with you on that. But having a solid box means that something weaker in the mix will give a little more. It never hurts to properly pack/stuff/seal a package, given the stresses that a parcel will face.