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-   -   Cussed out a Microsoft "support tech" Today (http://forums.pelicanparts.com/off-topic-discussions/768688-cussed-out-microsoft-support-tech-today.html)

RWebb 08-30-2013 11:16 AM

Cussed out a Microsoft "support tech" Today
 
Word for Smack (mac) destroyed all my Autotext & AutoCorrect entries - hundreds of them

Microslop wants me to pay (again) for support to fix errors in their product

I wish I knew Indian so I could uses some of his own swear words at him - but the phone connection was so bad he couldn't hear me anyway.

I still have a lot of stock in MSFT, but this is no way to increase shareholder value.


:mad::mad::mad: I'm in a joebobbie mood now!

Zeke 08-30-2013 04:27 PM

I would think you were a man that lived in back up city.

id10t 08-30-2013 04:54 PM

Whenever I hear a guy with a tie say "There isn't any support if you use open source software!" I usually reply with "When is the last time you got support from Microsoft for a true technical issue?". And I usually get the goldfish out of water look from 'em.

Backups of your configs? Great idea. What about when you *must* upgrade to a cloud based system like Office 365?

Good luck...

Zeke 08-30-2013 05:39 PM

I about threw out everything related to Win 95. I don't think so and certainly not 98SE. Now I might not be able to communicate with the cloud or anyone else for that matter, but I'll understand what I'm doing. Seems to me that all music and video files are just as workable.

John Rogers 08-30-2013 07:20 PM

Hummmm, the only true support I ever got when I was a DBA was either from Oracle ($100k a year) or SAP (about the same). Hummmmmmmmmm backups......

regency 08-30-2013 07:31 PM

I have a Macbook Pro.........in order to "view" my shop cameras from home I needed to acquire Windows Parallels. So I did....$80.00.

After about 3 months of "parallels" taking over my Macbook, I finally had my Daughter help me "rid" my Macbook of this stupid "parallels software.

1973 911 T MFI Coupe, Aubergine

Steve

stomachmonkey 08-30-2013 07:42 PM

Quote:

Originally Posted by regency (Post 7630936)
I have a Macbook Pro.........in order to "view" my shop cameras from home I needed to acquire Windows Parallels. So I did....$80.00.

After about 3 months of "parallels" taking over my Macbook, I finally had my Daughter help me "rid" my Macbook of this stupid "parallels software.

1973 911 T MFI Coupe, Aubergine

Steve

Virtual Box from Oracle.

Not quite the bells and whistles of Parallels (which I stopped using ages ago) or VM Wares Fusion ($50 and better than Parallels) but it is free and works very well.

Por_sha911 08-30-2013 08:31 PM

Everyone is always preaching: Get a mac! You can still run Windows software...

If Mac had more software availability and was less proprietary they would get a lot more customers (a reasonable price wouldn't hurt either).

Cajundaddy 08-30-2013 09:22 PM

Quote:

Originally Posted by Por_sha911 (Post 7631018)
Everyone is always preaching: Get a mac! You can still run Windows software...

If Mac had more software availability and was less proprietary they would get a lot more customers (a reasonable price wouldn't hurt either).

Yes but... It's been a long time since there was any windows software I really wanted that wasn't available on a Mac. There probably is something really cool out there that I am missing but I don't really care. My system always works and I understand it. That has a lot of value.

aigel 08-30-2013 11:58 PM

Makes no sense at all, yelling at some poor Indian schmuck that's working the phone. Like it is his fault, or he is going to change something. Now your misery just spread around the world and you ruined another guy's day as well.

G

wdfifteen 08-31-2013 04:38 AM

Quote:

Originally Posted by Por_sha911 (Post 7631018)
If Mac had more software availability and was less proprietary they would get a lot more customers (a reasonable price wouldn't hurt either).

A reasonable price would help a lot with the other things. I use Macs and I love them. Used to have a PC for those few things I needed that were only available for Windows. God I hated that thing. It's been years since there was something I needed that wasn't available for Mac.

stomachmonkey 08-31-2013 04:48 AM

Quote:

Originally Posted by Por_sha911 (Post 7631018)
Everyone is always preaching: Get a mac! You can still run Windows software...

If Mac had more software availability and was less proprietary they would get a lot more customers (a reasonable price wouldn't hurt either).

I challenge you to name just 1 piece of commercially available Windows software that the average consumer would want / use that is either a) not cross platform or b) does not have a comparable OS X alternative

I too would like to get a new BMW or Benz for the cost of a Hyundai.

There is no shortage of Windows PC's at the same price point as Macs but somehow it's only Macs that are overpriced.:rolleyes:

Neilk 08-31-2013 05:29 AM

I would say Quicken. I know that there I s Mac version, but from everything I have read about it, it sounds like garbage. I think Quicken alone is responsible for 50% of VMware/parallels sales.

stomachmonkey 08-31-2013 05:46 AM

Quote:

Originally Posted by Neilk (Post 7631305)
I would say Quicken. I know that there I s Mac version, but from everything I have read about it, it sounds like garbage. I think Quicken alone is responsible for 50% of VMware/parallels sales.

IIRC the issue with Quicken was more that the database / output is not cross platform so if you are sending files to your accountant on a different platform requires converting it and stuff "gets lost in translation". Maybe they fixed that. Don't know, don't use Quicken.

Still, there are a dozen alternatives to Quicken which was my point.

HardDrive 08-31-2013 05:53 AM

I speak a bit of Hindi. My wife speaks Hindi, Haryanvi, Punjabi and bit of Gujarati.

Neither one of us speak 'Indian'. Were you speaking to a Cherokee tech support person? Navajo?

stealthn 08-31-2013 06:56 AM

Quote:

Originally Posted by stomachmonkey (Post 7631274)
I challenge you to name just 1 piece of commercially available Windows software that the average consumer would want / use that is either a) not cross platform or b) does not have a comparable OS X alternative

I too would like to get a new BMW or Benz for the cost of a Hyundai.

There is no shortage of Windows PC's at the same price point as Macs but somehow it's only Macs that are overpriced.:rolleyes:

Visio...

Cajundaddy 08-31-2013 09:05 AM

Quote:

Originally Posted by Neilk (Post 7631305)
I would say Quicken. I know that there I s Mac version, but from everything I have read about it, it sounds like garbage. I think Quicken alone is responsible for 50% of VMware/parallels sales.

I use Quickbooks Pro on a PC at work primarily because my bookeeper understands it and has used it for 10 years. It is quality software but there are a dozen excellent alternatives to Quicken on a Mac platform that cover all the same bases.

Mac Personal Finance Software Review 2013 | Mac Accounting Software - TopTenREVIEWS

nostatic 08-31-2013 09:41 AM

Apple

nostatic 08-31-2013 09:44 AM

Quote:

Originally Posted by stomachmonkey (Post 7631274)

There is no shortage of Windows PC's at the same price point as Macs but somehow it's only Macs that are overpriced.:rolleyes:

Ever price a "gaming" laptop?

Most of our developers run MacBooks dual booting Mac and Win7. We have people in the building who are win-only but choose to run it on Mac hardware.

I have a new Levnovo tablet PC for testing. Was around $2K. It is a joke from a hardware perspective. Incredibly poor form and function as well as build quality.

Win8 is a joke of a different flavor...

rusnak 08-31-2013 11:50 AM

How do you know the Indian guy was cussing you out? He might have been trying to order take out curry rice with yogurt or some other weird thing they eat.

RWebb 08-31-2013 11:54 AM

Quote:

Originally Posted by aigel (Post 7631159)
Makes no sense at all, yelling at some poor Indian schmuck that's working the phone. Like it is his fault, or he is going to change something. Now your misery just spread around the world and you ruined another guy's day as well.

G

yes, it is sad, isn't it?

I asked him to do certain things - like boost my call to another tech and he refused - I have always gotten another tech before & he also failed to explain why he was not doing that

he also did some passive-aggresive things that did not endear himself to me

like it or not, he is in the same position as the waitstaff at an eatery - he is the customer interface; if there is a problem not of his making then he should explain why he cannot resolve the problem

otherwise, get a job in the fast food industry

RWebb 08-31-2013 11:55 AM

Quote:

Originally Posted by HardDrive (Post 7631326)
I speak a bit of Hindi. My wife speaks Hindi, Haryanvi, Punjabi and bit of Gujarati.

Neither one of us speak 'Indian'. Were you speaking to a Cherokee tech support person? Navajo?

thx for picking up on the (ugly amurican) joke - it did take 14 posts tho...

RWebb 08-31-2013 11:56 AM

Quote:

Originally Posted by nostatic (Post 7631667)


do you use iWorks?

I'm curious how it would do at dealing with the many thousands of Word & Excel files I have generated in the last 30 years...

stomachmonkey 08-31-2013 12:01 PM

Quote:

<div class="pre-quote">
Quote de <strong>stealthn</strong>
</div>

Visio...
Omnigraffle

Cajundaddy 08-31-2013 01:01 PM

Quote:

Originally Posted by RWebb (Post 7631851)
do you use iWorks?

I'm curious how it would do at dealing with the many thousands of Word & Excel files I have generated in the last 30 years...

Open Office (freeware for PC and Mac) would probably handle all of your files easily. It's strength is compatibility across most office software products.

rusnak 08-31-2013 04:17 PM

I bought a MBook Pro. Lifetime PC guy here. I also run Paralellis and win7. I have ms office for Mac. After a year of use, I'm starting to like the Mac and ms office for Mac. I think I can open my old stuff created a decade ago. So far, I've had no problems opening old files.

emcon5 08-31-2013 10:27 PM

Quote:

Originally Posted by stomachmonkey (Post 7631274)
I challenge you to name just 1 piece of commercially available Windows software that the average consumer would want / use that is either a) not cross platform or b) does not have a comparable OS X alternative

Skyrim.

89911 09-01-2013 06:21 AM

Like working there, they've never had an angry caller:rolleyes:

I've called their perhaps a few times to get repairs ordered and find it almost comical how they interact and questions they ask. Goofy statements like "Come now, Mr. *****, together we are going to solve this problem". "Can you verify the computer is turned on", "How is your day going". Must of been given a briefing on how the Americans like to chat.:)

stomachmonkey 09-01-2013 07:15 AM

Quote:

Originally Posted by emcon5 (Post 7632525)
Skyrim.

Was ported 2 years ago.

Besides, there are plenty of comparable open world RPG's available for Mac.

id10t 09-01-2013 07:29 AM

Quote:

Originally Posted by regency (Post 7630936)
I have a Macbook Pro.........in order to "view" my shop cameras from home I needed to acquire Windows Parallels. So I did....$80.00.

After about 3 months of "parallels" taking over my Macbook, I finally had my Daughter help me "rid" my Macbook of this stupid "parallels software.

1973 911 T MFI Coupe, Aubergine

Steve

Streaming video from most cameras with a network stream available to cross platform is trivial

Synchro Joe 09-01-2013 04:00 PM

Tech Support
 
Perhaps they were telecommuting and you had a bad line (very poor landlines there)?http://forums.pelicanparts.com/uploa...1378080053.jpg

Synchro Joe 09-01-2013 04:02 PM

Tech Support (Apple drivers)
 
Or was that Apple (non) Customer Support?http://forums.pelicanparts.com/uploa...1378080139.jpg


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