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dave 911's Avatar
 
Join Date: Jan 2010
Location: Southwest Ohio
Posts: 689
Garage
Computer repair - what would you do here?

My son's computer stopped recognizing the hard drive (Apple, gave the folder icon w/ the question mark). We took it to a shop last year that replaced the hard drive, so we took it back to him again. He had the computer for a week, diagnosed the hard drive ok, then thought it was a cable, replaced it w/ no luck, then thought it was the motherboard. He called today to say he had fixed it, it was the cable, the first one that he tried was bad.

When I asked how much I owed him, he said nothing, since he had it so long and since he repaired it a year ago.

I don't feel right not giving him some compensation, especially considering we thought we were looking at a new computer. What would you do?

This is the same guy that I took an iphone to that I had replaced the screen on myself, that I couldn't get the screen to work - he fixed that in about 10 minutes and didn't want to charge me for that either (I think I gave him $25 for that)...

So...let me know what you would do - thanks.

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Dave
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'76 911S Targa
'62 VW Type 1 Sunroof
'73 914 2.0 (1st Porsche, gone long ago but not forgotton)
Old 06-09-2015, 12:44 PM
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Join Date: Sep 2009
Location: North of You
Posts: 9,160
Pay him 30 minutes at his usual rate.
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"A machine you build yourself is a vote for a different way of life. There are things you have to earn with your hands."
Old 06-09-2015, 12:59 PM
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Join Date: Aug 2007
Location: SE Wisconsin
Posts: 730
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Beer is usually accepted, unless he doesn't drink; then a nice cash tip.
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Rick
93 968 (My summer car),
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Old 06-09-2015, 02:07 PM
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Join Date: Oct 2004
Posts: 15,612
I would pay him what you think it's worth. Your conscience is worth more than whatever that is anyway.

No one ever does work for me for free, not unless it's a friend, and even then I pay them back some how.
Old 06-09-2015, 02:36 PM
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Cogito Ergo Sum
 
Join Date: Jul 2007
Posts: 29,791
Garage
I bet he wouldnt turn down a $20 when you pick it up. Not much time spent and a very cheap part.


More importantly, grab some of his cards and refer him to everyone you know!
Old 06-09-2015, 02:54 PM
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A930Rocket's Avatar
 
Join Date: Oct 2003
Location: Mount Pleasant, South Carolina
Posts: 14,178
you might have saved me some money! My daughter just had this happen to her macbook.

Quote:
Originally Posted by dave 911 View Post
......(Apple, gave the folder icon w/ the question mark)...

Old 06-09-2015, 03:36 PM
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