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JavaBrewer 07-02-2014 09:01 AM

thetollroads.org - driver beware
 
Toll roads in SoCal no longer accept cash or even CC. The toll collection stations are now fully automated. Without an electronic pass your car is photographed for toll collection.

BEWARE - the signs indicate that you have 48 hours from the time of the toll to visit https://www.thetollroads.com/ and pay your toll. DO NOT BE LATE!!

Tried paying our toll 3 days after the fact (our fault we forgot) and was denied. Now expecting a invoice (more CA taxes) that includes a $50+ fine per infraction. We used 2 toll roads that day :mad:

IMO 48 hours is unreasonable. Yes this was my fault for not making the payment a priority. Drivers with busy lives beware.

porsche4life 07-02-2014 09:02 AM

Great.... This will suck for those of us from out of state...

scottmandue 07-02-2014 09:09 AM

The whole cali toll road idea is idiotic! I was hoping the powers that be would see how impractical it is and put an end to it.
Having said that... I sent in my $50 refundable deposit and have a transponder.

widgeon13 07-02-2014 09:29 AM

That's total BS!

ossiblue 07-02-2014 09:29 AM

Quote:

Originally Posted by JavaBrewer (Post 8145198)
Toll roads in SoCal no longer accept cash or even CC. The toll collection stations are now fully automated. Without an electronic pass your car is photographed for toll collection.

BEWARE - the signs indicate that you have 48 hours from the time of the toll to visit https://www.thetollroads.com/ and pay your toll. DO NOT BE LATE!!

Tried paying our toll 3 days after the fact (our fault we forgot) and was denied. Now expecting a invoice (more CA taxes) that includes a $50+ fine per infraction. We used 2 toll roads that day :mad:

IMO 48 hours is unreasonable. Yes this was my fault for not making the payment a priority. Drivers with busy lives beware.


You may not have to pay the fine. Check this link which updates the situation as of June 24: Toll Road Fines WILL BE Waived All Summer: Update | OC Weekly

Basically, fines will be waived through Labor Day and you have 30 days to pay--if you are a first time offender.

BTW, the fines are not CA taxes, they are penalty fees that go to the Toll Road Consortium--it's a for-profit business.

Noah930 07-02-2014 09:40 AM

Do out-of-state transponders work, too?

I think it may have been Maryland that offered transponders for free. (You just linked your transponder account to your bank account and the funds got deducted in $25 increments so that there was always a positive balance in the transponder account to pay for the tolls.) When I lived in Massachusetts, MA wanted to charge for the transponders so I simply ordered a pair from MD, instead.

Gogar 07-02-2014 10:09 AM

Here, the toll road snaps a pic of your license plate and mails you an invoice. I thought it was weird but it works.

tadink 07-02-2014 10:16 AM

....and that's how the Golden Gate Bridge tolls now work.

snap a pic, mail and invoice

seems idiotic to drop a bunch of people off the payroll, and extend the collection time for the cash from zero to 30+ days....but someone thinks its a good idea I guess???:confused:

Rot 911 07-02-2014 10:18 AM

Missouri = no toll roads.

sketchers356 07-02-2014 10:54 AM

NY has free transponders and I forget what percentage but you get a discount too.

KNS 07-02-2014 11:14 AM

Born and raised in SoCal, never had toll roads then. So you get to pay twice for driving on the crumbling roads?

intakexhaust 07-02-2014 11:16 AM

Not nearly as bad as Illinois. Often in the news - NON TOLL drivers frequently GET FINES by mail by erroneous system.

They can't decipher same plate number but different classification! The system is so stupid it even cross references the same plate number but DIFFERENT states! Out of state truckers blow the IPASS but little grandma with her Toyota forever parked in the garage gets the tickets. Dude on a MOTORCYCLE in Chicago blows the IPASS but downstate broke college gets the ticket(s).

Try to convince the traffic court and prove your innocence. IDIOTS - Illinois Dept. of Turds

scottmandue 07-02-2014 11:35 AM

Quote:

Originally Posted by Noah930 (Post 8145293)
Do out-of-state transponders work, too?

Things may have changed but not even all in-state transponders work! I got my transponder to use on the 110 Harbor freeway over a year ago... it works on the 71 by Newport beach but not sure it will work on the 91 down by Chico. I think they are integrating the system to be state wide. FWIW I stopped using mine on the 110, only shaved five minutes off my forty five minute commute each way and that cost me $50 a month in tolls.. such a deal! :rolleyes:

stomachmonkey 07-02-2014 11:38 AM

Quote:

Originally Posted by Gogar (Post 8145367)
Here, the toll road snaps a pic of your license plate and mails you an invoice. I thought it was weird but it works.

Same here and I have to say I have nothing but praise for TXDOT's Tolltag people.

If you rack up tolls without a tag they are higher than with.

They only send you an invoice when the total is more than a certain amount.

1st one I got I forgot about and got hit with late fees.

Called them up to get a tag and while chatting with the woman she says "oh, no problem, since you are getting the tag we'll drop the late fee and prorate the previous tolls to the Toll tag discount"

:eek::eek: Seriously?

Sure :):)

I've had a couple of other occasions to call them and each time it's like a Twilight Zone episode. They are so pleasant, helpful and accommodating you think you are dreaming it all.

porsche4life 07-02-2014 12:05 PM

Sounds like the pike pass system in OK, very easy to deal with. They now share privileges too by the way, so you pass is good in both state!

lowyder993s 07-02-2014 12:23 PM

Just got a notice of violation for 1 of our tractor trailers on the 110. Evaded toll .15...cost to mail invoice .46 ...GENIUS I tell you!:rolleyes:

Porsche-O-Phile 07-02-2014 01:28 PM

Expect license plate thefts to go up as a result of this.

Yet another reason I'm glad I got the hell out of the sinking ship known as California when I did. Last one out please remember to turn out the lights.

stomachmonkey 07-02-2014 01:44 PM

Quote:

Originally Posted by lowyder993s (Post 8145612)
Just got a notice of violation for 1 of our tractor trailers on the 110. Evaded toll .15...cost to mail invoice .46 ...GENIUS I tell you!:rolleyes:

LOL, had a friend whose family owned a small supermarket.

Gets a bill for $0.02 one day from one of their long time suppliers. Ignores it.

Next month gets a another bill, same amount. Ignores it.

Next month, same thing so he calls the supplier and says WTH? You've spent 20 x's in postage alone to collect this stupid $0.02, what gives?

Supplier apologizes and tells him they moved to a new service to handle A/R and there is a glitch. Do him a favor and just pay it so it stops.

So friend sends a check for $0.01;)

Evans, Marv 07-02-2014 02:25 PM

I hate toll roads, especially in this state where we pay hefty taxes for roads already. I won't use one unless there is no other way. A toll road was built where I lived south of San Diego some years ago. For the first month or so it was free to use. After that it was 50 cents per mile. I timed using the toll road against an alternate route not using it on a short trip I traveled frequently. The toll road took 5 minutes, while the alternate took 10 minutes. I sure wasn't going to pay fifty cents a minute to save 5 minutes. Others must have declined to use it also, since it went bankrupt in about two years. Construction and operation was contracted out to a private company which collected the tolls and paid a portion to the State and local authorities. When I go near enough to see it, it's still almost deserted.

Noah930 07-02-2014 02:32 PM

Quote:

Originally Posted by stomachmonkey (Post 8145722)
LOL, had a friend whose family owned a small supermarket.

Gets a bill for $0.02 one day from one of their long time suppliers. Ignores it.

Next month gets a another bill, same amount. Ignores it.

Next month, same thing so he calls the supplier and says WTH? You've spent 20 x's in postage alone to collect this stupid $0.02, what gives?

Supplier apologizes and tells him they moved to a new service to handle A/R and there is a glitch. Do him a favor and just pay it so it stops.

So friend sends a check for $0.01;)

Off topic, but I recall reading a story about a woman who kept getting a bill from a utility for $0.00 along with a notice that she was delinquent. WTH? After awhile, she finally sent in a check for $0.00 .... and subsequently stopped getting those delinquency notices.

dan88911 07-02-2014 03:07 PM

It's time to invent the rolodex license plate.
Didn't 007 have one?

mattdavis11 07-02-2014 03:46 PM

Had a similar experience as stomachmonkey, same dept. One of my vehicles was on loan and had been through several tolls. I gave the borrower the bill, but it didn't get paid. I finally called and the late fees were waived, as well as a rate reduction when I signed up for two transponders.

Worked for me.

We have a fine toll road, near COTA, which was built by a company that now doesn't seem to have the revenue to pay the bill to the state. We might get it for free if the FEDS don't step in.

I don't drive on toll roads and average 200 miles a day, locally.

Flieger 07-02-2014 05:12 PM

Quote:

Originally Posted by Evans, Marv (Post 8145805)
I hate toll roads, especially in this state where we pay hefty taxes for roads already. I won't use one unless there is no other way. A toll road was built where I lived south of San Diego some years ago. For the first month or so it was free to use. After that it was 50 cents per mile. I timed using the toll road against an alternate route not using it on a short trip I traveled frequently. The toll road took 5 minutes, while the alternate took 10 minutes. I sure wasn't going to pay fifty cents a minute to save 5 minutes. Others must have declined to use it also, since it went bankrupt in about two years. Construction and operation was contracted out to a private company which collected the tolls and paid a portion to the State and local authorities. When I go near enough to see it, it's still almost deserted.

+1. When I moved to Orange County I was like WTF?

wdfifteen 07-02-2014 05:19 PM

Quote:

Originally Posted by stomachmonkey (Post 8145534)
Same here and I have to say I have nothing but praise for TXDOT's Tolltag people.
.

+1
I found the matter of paying tolls for rental and out of state cars in Texas quite simple. I'm sure their system can be scammed, but why bother?

wdfifteen 07-02-2014 05:22 PM

Quote:

Originally Posted by stomachmonkey (Post 8145722)
LOL, had a friend whose family owned a small supermarket.

Gets a bill for $0.02 one day from one of their long time suppliers. Ignores it.

Next month gets a another bill, same amount. Ignores it.

Next month, same thing so he calls the supplier and says WTH? You've spent 20 x's in postage alone to collect this stupid $0.02, what gives?

Supplier apologizes and tells him they moved to a new service to handle A/R and there is a glitch. Do him a favor and just pay it so it stops.

So friend sends a check for $0.01;)

Ouch!!

john70t 07-02-2014 05:42 PM

Quote:

Originally Posted by dan88911 (Post 8145883)
It's time to invent the rolodex license plate.
Didn't 007 have one?

You need same make/model vehicle.
(Facebook already has great facial recognition patents. It works great on cars as well.)

Else, you're whizzing through a checkpoint triggers the wake-up alarm for the bubba sleeping in the Camero on the shoulder an easy five miles up the road.

Also, you'll need an innocent victim to pull that off...
One who will receive the ticket by mail, then spend years fighting a deliberately inadequate system which automatically assumes guilt.


That is how a very-bad-system-to-begin-with is propped up, supported, and sustained for many years.

porwolf 07-03-2014 11:48 AM

I guess I got lucky once, a couple of years ago: Drove on a Sunday with a friend from the 405 south to the 110 north around noon time with light traffic. I was not familiar with that intersection. There is a rather complicated array of lanes with carpool lanes, toll road lanes at that intersection to negotiate. I thought, Sunday, with a passenger I should not b e too concerned. Got a letter in the mail with photograph stating that I used a toll lane and the charge would be like 64 cents. Somehow I did not open the letter early enough. A second letter added a late fee of $25.- with a service telephone number to call.

I called the toll company on the phone. A very nice person answered. I explained my situation and why I possibly ended up in the toll lane by accident. She waved all my fees!

ZAMIRZ 07-03-2014 12:03 PM

I have the FasTrak, and what's annoying is it's $30/month regardless of whether you use it or not. Once you do use it, that $30/month goes toward your toll-road charges, which is fine.

But unless you're a regular commuter or need to use it on like 7 or 8 days at peak times, you're basically paying in without taking full advantage of the pass. I'm going to be moving out of downtown LA and to Santa Monica next month, and will subsequently cancel mine and send the transponder back. But I know there will come a time where I'm sitting in traffic and would have gladly paid the toll to use the FasTrak lanes.

onewhippedpuppy 07-03-2014 06:41 PM

Quote:

<div class="pre-quote">
Quote de <strong>Gogar</strong>
</div>

<div class="post-quote">
<div style="font-style:italic">Here, the toll road snaps a pic of your license plate and mails you an invoice. I thought it was weird but it works.</div>
</div>Same here and I have to say I have nothing but praise for TXDOT's Tolltag people.<br>
<br>
If you rack up tolls without a tag they are higher than with.<br>
<br>
They only send you an invoice when the total is more than a certain amount.<br>
<br>
1st one I got I forgot about and got hit with late fees.<br>
<br>
Called them up to get a tag and while chatting with the woman she says "oh, no problem, since you are getting the tag we'll drop the late fee and prorate the previous tolls to the Toll tag discount"<br>
<br>
<img src="http://forums.pelicanparts.com/ultimate/eek.gif" border="0" alt="" title="EEK!" class="inlineimg"><img src="http://forums.pelicanparts.com/ultimate/eek.gif" border="0" alt="" title="EEK!" class="inlineimg"> Seriously?<br>
<br>
Sure <img src="http://forums.pelicanparts.com/ultimate/smile.gif" border="0" alt="" title="Smilie" class="inlineimg"><img src="http://forums.pelicanparts.com/ultimate/smile.gif" border="0" alt="" title="Smilie" class="inlineimg"><br>
<br>
I've had a couple of other occasions to call them and each time it's like a Twilight Zone episode. They are so pleasant, helpful and accommodating you think you are dreaming it all.
They also don't charge tolls to their out of state "guests". Because God forbid a state actually encourage tourism. I was in CA years ago and was on a toll road, totally unaware. I received a small toll charge and $50 penalty from the state several months later. I called to explain that I didn't see a single toll sign, and the helpful reply was "yeah they're not very well marked".:rolleyes:

imcarthur 07-04-2014 02:28 AM

I just paid $2.20 for this today. On my last trip to LA, I unknowingly thought it was a commuter lane coming south out of downtown . . .

http://forums.pelicanparts.com/uploa...1404469642.jpg

Ian

Brando 07-04-2014 11:20 AM

If you think that's fun, wait until you sell a car and the new owner drives through the tollroads. Not once, twice, but 8 times.

I sent in the release of liability to the DMV but the new owner did not register the car. Guess who the CA Franchise Tax Board went after?

For the convenience these roads offer it sometimes just barely offsets the problems they cause.

TerryH 07-06-2014 11:45 AM

Quote:

Originally Posted by ZAMIRZ (Post 8147297)
I have the FasTrak, and what's annoying is it's $30/month regardless of whether you use it or not. Once you do use it, that $30/month goes toward your toll-road charges, which is fine.

But unless you're a regular commuter or need to use it on like 7 or 8 days at peak times, you're basically paying in without taking full advantage of the pass. I'm going to be moving out of downtown LA and to Santa Monica next month, and will subsequently cancel mine and send the transponder back. But I know there will come a time where I'm sitting in traffic and would have gladly paid the toll to use the FasTrak lanes.

It's not really $30/mo, they just load themselves $30 at a time until it's used and then reload, again and again, when it gets close to $10. You submit CC info at signup.

I occasionally do contract work for Santa Margarita Ford and often test drive their customers cars on the 241 toll road. It's the only time I make use of a FasTrak transponder. I'm not there all that often and if you don't do $25 in toll charges in a billing month, they ding you $2 per month for the privilege of owning the practically now mandatory transponder. If you don't use the toll road, it's $2/mo. If you rack up $24.50, it's $26.50.

Yes, it's a business write-off, but it still irks me a little that there's a monthly fee when not having a transponder is made much more difficult. Impossible for me as I'm not usually driving my car on the toll road.


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