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Maybe There Is Justice In The World
https://www.yahoo.com/tech/s/comcast-customer-bad-might-end-undoing-twc-merger-133043483.html
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its not their fault, the CSRs are low paid, disenfranchised, marginalized workers who have been left behind. They should form a union, get back their rights!
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now where did I put that green font...
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Thought you'd lost your marbles for a bit. |
Bad customer service comes from management allowing it, not necessarily the cranky people on the other end of the line. All offenders including middle management should be canned, and get a customer service adviser in there to clean up the mess and try to restore trust, and face.
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It's not the CSR who just added a bunch of stuff I didn't want and didn't ask for on my bill.
F Comcast! Even if they outsource the cust service to a 3rd party at this point stick a fork in them. They are done. As more and more alternatives for broadband come up this company is toast. |
I hated Comcast when I lived in Florida. Probably one of the most frustrating companies I've ever delt with. I'll get satellite internet if I have to, before I deal with them again.
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