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Steve Carlton 04-07-2015 08:21 PM

iPhone email problem
 
All of a sudden when I receive my work emails on my iPhone 6, they don't appear on my desktop computer at work. It's like my phone receiving the email takes it off the server. When I do a search on my desktop of my emails, it finds them. I'm using gmail. Any suggestions?

Holger 04-08-2015 12:32 AM

Sounds strange!
Are you using the Gmail-app? The app only shows the content of the server, it cannot take the mails off the server.

slodave 04-08-2015 12:37 AM

Wild guess... iPhone is marking them as "read". When checking via desktop, they've been sorted in some way or since "read" not obvious?

widgeon13 04-08-2015 02:56 AM

Check with Hillary. (couldn't resist) :D

Holger 04-08-2015 03:54 AM

Quote:

Originally Posted by slodave (Post 8567003)
Wild guess... iPhone is marking them as "read". When checking via desktop, they've been sorted in some way or since "read" not obvious?

A very good guess! Could be!


@stomachmonkey: is your description also valid if I use the Gmail-app?

red-beard 04-08-2015 07:12 AM

Alternative. Look at the server settings on the iPhone. Is the "remove from server" setting checked?

Radioactive 04-08-2015 07:17 AM

Quote:

Originally Posted by Holger (Post 8567085)
A very good guess! Could be!


@stomachmonkey: is your description also valid if I use the Gmail-app?


I think on the desktop you could use 'recent:username@gmail.com' to give you the last 30 days

stomachmonkey 04-08-2015 07:21 AM

Quote:

Originally Posted by Holger (Post 8567085)
A very good guess! Could be!


@stomachmonkey: is your description also valid if I use the Gmail-app?

Yes, although for the benefit of others I deleted my response as it did not really fit with OP's situation.

It was late and I did not have my reading glasses on so initially missed the part where he says searching his desktop reveals them.

They could be getting flagged as spam and automagically moved out of his inbox.

Steve Carlton 04-08-2015 07:29 AM

Quote:

Originally Posted by red-beard (Post 8567331)
Alternative. Look at the server settings on the iPhone. Is the "remove from server" setting checked?

Something like this was my suspicion, but I couldn't find such a setting. Is there one?

When I have an email on my phone that doesn't appear on my desktop inbox, I can search for it and it pops up in bold text, indicating it's unread.

rattlsnak 04-08-2015 02:46 PM

mine does this too with the exchange server. our IT guys guys said it was a glitch and when it happens, I have to delete the account from my phone and reinstall it and then everything works again for a while.


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