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This reminds me of the brand new in the box Sinclair C5's(Google it-you will be surprised) that show up occasionally on eBay. No-one usually buys them because they don't know for sure if it is a cunningly resealed box just containing bricks; the idea being that once you buy it and open the box, a good part of the value is gone.
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Leica are generally VERY good about making repairs, often at no cost. Even many years later. The cost to get in the game can be eye-watering, but they do take care of their customers.
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^ Leica sent me a perfect, brand new camera strap for my V-Lux 1 for free. It's basically a collector's item now though. I moved on to a V-Lux 3, partly because I liked the support from Leica, and their software is tweaked nicer than the Panasonic Lumix.
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