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-   -   Apple purposely slowing down older iPhones... (http://forums.pelicanparts.com/off-topic-discussions/981960-apple-purposely-slowing-down-older-iphones.html)

stomachmonkey 12-27-2017 08:23 PM

Quote:

Originally Posted by jyl (Post 9863231)
It costs all of $60 to have a new iPhone battery professionally installed.

I don't get 90% of the vitriol. Would you prefer your older iPhone with a degraded battery start suddenly shutting off and become unusable? This iOS feature allows older iPhones, whose batteries have exceeded their charge cycles, remain usable, albeit slightly slower.

I do get 10% of the criticism. Apple could have, in addition to slowing the iPhone to keep it functioning, had it display an alert advising that the battery needs to be changed.

Quote:

Originally Posted by Bob Kontak (Post 9863336)
Apple in Akron wants $75.

I know I need one for my 6+. I think it's worth it because I have fat fingers.

This kerfufle made its way to my community facebook page with one person asking how to start a class action because he misunderstood the issue.

I pointed him to the iFixit replacement and told him if he bought it I'd replace it for him for free just to shut him up.

That turned into a bunch of other people asking me to do the same for them.

I declined cause **** that I'm not dong this **** for free for everyone.

Instead I proposed offerings of Cabernet or a meaty Merlot as suitable compensation.

I'm going to be very busy and my liquor budget will see some drastic decrease.

Win win.

Seriously though, if you can do a valve adjustment on a P-Car replacing an iPhone battery is a walk in the park.

87maniac 12-27-2017 10:37 PM

Would a battery pack solve this issue?
 
Considering this battery case for iphone 6S Plus.

? would this case result in the iPhone 'thinking' it has a new battery ?

or should I replace the old internal battery and call it a day?

https://www.amazon.com/gp/product/B075LQ6Z97/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1http://forums.pelicanparts.com/uploa...1514446387.jpg

gacook 12-28-2017 11:49 AM

Never understood why people spend so much money on Apple products, particularly the phone. They're typically at least a year behind other smartphones, technologically speaking, AND they're not very "friendly" (for fixing, battery replacements, etc.).

I've normally been a Samsung guy, but I've fallen in love with LG lately. Phones work flawlessly, long battery life, and the damn thing's a tank. I literally threw my V-12 across the garage (accidentally), and the screen didn't even crack. No case, no screen protector on it--nada. I was impressed.

Ronbo 12-28-2017 11:54 AM

Quote:

Originally Posted by red-beard (Post 9863238)
How about the phone simply telling you it is needing a replacement battery?



It does but you have to go to the battery setting panel to see it.


Sent from my iPad using Tapatalk

enzo1 12-28-2017 01:35 PM

https://seekingalpha.com/article/4134288-apple-iphone-throttling-planned-obsolescence

enzo1 12-28-2017 01:35 PM

Apple apologizes for poor communication about iPhone batteries and performance; slashes battery replacement cost from $79 to $29
Thursday, December 28, 2017 · 5:22 pm · 2 Comments


Apple today posted the following message to the company’s website, verbatim:
December 28, 2017

A Message to Our Customers about iPhone Batteries and Performance

We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. We apologize. There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making.

First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.

How batteries age

All rechargeable batteries are consumable components that become less effective as they chemically age and their ability to hold a charge diminishes. Time and the number of times a battery has been charged are not the only factors in this chemical aging process.

Device use also affects the performance of a battery over its lifespan. For example, leaving or charging a battery in a hot environment can cause a battery to age faster. These are characteristics of battery chemistry, common to lithium-ion batteries across the industry.

A chemically aged battery also becomes less capable of delivering peak energy loads, especially in a low state of charge, which may result in a device unexpectedly shutting itself down in some situations.

To help customers learn more about iPhone’s rechargeable battery and the factors affecting its performance, we’ve posted a new support article, iPhone Battery and Performance.
It should go without saying that we think sudden, unexpected shutdowns are unacceptable. We don’t want any of our users to lose a call, miss taking a picture or have any other part of their iPhone experience interrupted if we can avoid it.

Preventing unexpected shutdowns

About a year ago in iOS 10.2.1, we delivered a software update that improves power management during peak workloads to avoid unexpected shutdowns on iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE. With the update, iOS dynamically manages the maximum performance of some system components when needed to prevent a shutdown. While these changes may go unnoticed, in some cases users may experience longer launch times for apps and other reductions in performance.

Customer response to iOS 10.2.1 was positive, as it successfully reduced the occurrence of unexpected shutdowns. We recently extended the same support for iPhone 7 and iPhone 7 Plus in iOS 11.2.

Of course, when a chemically aged battery is replaced with a new one, iPhone performance returns to normal when operated in standard conditions.
Recent user feedback

Over the course of this fall, we began to receive feedback from some users who were seeing slower performance in certain situations. Based on our experience, we initially thought this was due to a combination of two factors: a normal, temporary performance impact when upgrading the operating system as iPhone installs new software and updates apps, and minor bugs in the initial release which have since been fixed.

We now believe that another contributor to these user experiences is the continued chemical aging of the batteries in older iPhone 6 and iPhone 6s devices, many of which are still running on their original batteries.

Addressing customer concerns

We’ve always wanted our customers to be able to use their iPhones as long as possible. We’re proud that Apple products are known for their durability, and for holding their value longer than our competitors’ devices.

To address our customers’ concerns, to recognize their loyalty and to regain the trust of anyone who may have doubted Apple’s intentions, we’ve decided to take the following steps:

• Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29 — for anyone with an iPhone 6 or later whose battery needs to be replaced, starting in late January and available worldwide through December 2018. Details will be provided soon on apple.com.

• Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance.

• As always, our team is working on ways to make the user experience even better, including improving how we manage performance and avoid unexpected shutdowns as batteries age.

At Apple, our customers’ trust means everything to us. We will never stop working to earn and maintain it. We are able to do the work we love only because of your faith and support — and we will never forget that or take it for granted.

Source: Apple Inc.

motion 12-28-2017 02:51 PM

Quote:

Originally Posted by Wayne 962 (Post 9864472)
First part is true. I can change out a battery on an iPhone 6 now in about 10 minutes. The hardest part is prying the old battery off of the super-sticky tape that holds it in.

The point is not that they are slowing down the old phones, it's that they didn't tell anyone that they were doing that. My phone (with the latest update) just all of a sudden became virtually unusable. With the new battery, it's back to normal.

-Wayne

Apple is held to a pretty high standard and they know it. I'm pretty sure this was an altruistic play on their part. Too bad it backfired on them.

RANDY P 12-28-2017 03:40 PM

Quote:

Originally Posted by Wayne 962 (Post 9864508)
I bought these - a very good $15 or so investment!

https://www.amazon.com/gp/product/B0769LQPGZ/ref=oh_aui_detailpage_o08_s00?ie=UTF8&psc=1

I wish I had bought them years earlier!

-Wayne

I need those.

I have neither good eyesight or surgeons hands- Heck I can barely write my name legibly.

rjp

john70t 12-28-2017 04:21 PM

From a consumer contractual perspective: A person buys a certain product advertised to perform at a certain HZ and at certain specs.

But later the seller changes the terms of the sale and the product.
Remotely. After the sale.
Through federal networks.
Without any previous notice, or any prior means of recourse, or prior option to the consumer.

Holger 12-28-2017 11:48 PM

Quote:

Originally Posted by enzo1 (Post 9864401)
Apple apologizes for poor communication about iPhone batteries and performance; slashes battery replacement cost from $79 to $29
Thursday, December 28, 2017 · 5:22 pm · 2 Comments

https://www.apple.com/iphone-battery-and-performance/

GH85Carrera 12-29-2017 05:42 AM

Quote:

Originally Posted by Wayne 962 (Post 9864540)
Apple does things Apple's way and everyone can go jump in a lake if they don't like it. That is why it took so long for them to come out with a large-screen phone, and why the Mac still doesn't have a touch screen on the monitor. If you like the inter-connectivity of Apple products (I do), then you have to accept these Steve Jobs like restrictions that don't seem to make sense. I still don't know why iTunes runs so poorly on any PC - it's been that way for years for me on every single PC I use it on. Runs super-fast on my 2011 MacBook Air though! Funny how that is...

-Wayne

I have been a computer user since the early 1980s and my Commodore Vic 20. In all those years the single worst POS software I have ever used is iTunes on my Windows computers. It is totally illogical, difficult to use and poorly designed. I only use it to back up my phone to my computer. I have tried to get it to organize the photos with nothing but frustration. Trying to make a play list for the phone with even less results. If there were a good software option to replace it I would pay for it.

RANDY P 12-29-2017 05:44 AM

Playlist duplication in iTunes- why it happens.
 
Oh in case anyone cares-

If you sync itunes while you have a playlist open on the phone it'll duplicate that playlist. the "XXXXX1" is the OLD playlist.

It makes perfect sense, sorry Apple for bashing you about it.


rjp

vash 12-29-2017 06:47 AM

my wife wants me to get the new 8.

my 5 dies fast now..and it is pretty beat up.

Bob Kontak 12-29-2017 11:30 AM

Quote:

Originally Posted by peteremsley (Post 9865032)
Tempting. $29 is an appealing price. My average time waiting for a genius (with an appointment) has been about 3 hours. But with that special going on, I can't imagine what the wait might be.

I took my 6 Plus in maybe nine months ago for a screen replacement.

They should have told me then if the battery was in need of replacement (per my daughter who worked at Apple at the time). I had experienced the unexpected shutdowns a lot last winter prior to cracking the screen and before the iOS push that slowed things down.

I wonder how ugly that will become given the user is unable to determine battery functionality. The replacement deal states if the battery needs replacing they will replace for $29.

Ronbo 12-29-2017 01:17 PM

Quote:

Originally Posted by Wayne 962 (Post 9864528)
I don't think so. Mine never did that. Trust me, I looked everywhere when I was having issues.



-Wayne



Yes, it does. This is the message:

https://uploads.tapatalk-cdn.com/201...9f952cefcf.jpg


Sent from my iPad using Tapatalk

Bob Kontak 12-29-2017 02:04 PM

Quote:

Originally Posted by Ronbo (Post 9865633)

I have never seen this message on my 6 Plus. It is 3 1/2 years old. My phone has experienced the unexpected shutdowns and suffered big time performance problems post the recent iOS push. It's been doing pretty good lately and that's in really cold weather, too.

That said, I simply think my battery (and Wayne's old one) are not within the "needs service" parameters - however that is established.

Once it falls inside the boundaries, the notification will appear. Just talking - not really certain.

RANDY P 12-30-2017 09:52 PM

That msg isn't on the 6+ I just checked, same for my 7+ which is current. That's probably for when it's legitimately worn. Which leaves the question - why do they need this silent, unannounced "feature" then, if there is a notice anyhow advising there may be a problem?

Starting to become more obvious the true intent of the slowdown.

rjp

jhelgesen 01-03-2018 09:39 AM

Took my 6s into the apple store, was tired of charging my phone twice a day. They verified I have a serial number in the range to have the battery replaced. Was told to come back in 7 days to make an appointment then, they were booked.

Left, on the way home, stopped in a mom and pop repair store, had a new battery installed in 30 minutes, been running over a day between charges now. Haven't notice a speed change vs my work iP7.

RANDY P 01-03-2018 10:10 AM

They try to lose you in their stupid automated talking computer if you try to get any info on the battery replacement. The trick is to press the buttons to make them think you want to BUY something, then you'll get a rep in the store instead of a canned monotone lecture by computer.

They only allow you to schedule ONE day when you request it, what a PITA. So, I'm getting all my stuff repaired once Going to the Apple store for service is about as unpleasant as going to the DMV these days.

rjp


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