suntrust IT must be daft

id10t · 06-10-2018, 10:39 AM

Do they think any of their messages actually get delivered? This is my official "hey, your mortgage statement is available, go sign in to see it email", sent to an address that has ever only been used for suntrust. I emailed their supposed "abuse and piracy" address a few months ago, never heard anything.

Code:

Spam detection software, running on the system "gruv1",
has identified this incoming email as possible spam.  The original
message has been attached to this so you can view it or label
similar future email.  If you have any questions, see
the administrator of that system for details.

Content preview:  Dear SunTrust Client, Your SunTrust mortgage billing statement
   for your account ending with ******XXXX is now available to view online.
  To view your statement, [...] 

Content analysis details:   (7.5 points, 5.0 required)

 pts rule name              description
---- ---------------------- --------------------------------------------------
-0.0 RCVD_IN_DNSWL_NONE     RBL: Sender listed at http://www.dnswl.org/, no
                            trust
                            [63.240.155.138 listed in list.dnswl.org]
 1.1 URIBL_GREY             Contains an URL listed in the URIBL greylist
                            [URIs: subscribermail.com]
 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail
                            domains are different
-0.0 SPF_PASS               SPF: sender matches SPF record
-0.0 SPF_HELO_PASS          SPF: HELO matches SPF record
 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to
                            background
 0.0 HTML_MESSAGE           BODY: HTML included in message
 0.7 MPART_ALT_DIFF         BODY: HTML and text parts are different
 0.0 MIME_QP_LONG_LINE      RAW: Quoted-printable line longer than 76 chars
 1.9 REPLYTO_WITHOUT_TO_CC  No description available.
 3.5 FROM_MISSP_PHISH       Malformed, claims to be from financial organization
                            - possible phish

The original message was not completely plain text, and may be unsafe to
open with some email clients; in particular, it may contain a virus,
or confirm that your address can receive spam.  If you wish to view
it, it may be safer to save it to a file and open it with an editor.

KFC911 · 06-10-2018, 11:12 AM

My former corporations' emails are probably flagged as spam too. Perfectly legit emails going out to folks that have requested such....but with millions of intended recepients. One man's SPAM is another man's steak dinner

id10t · 06-10-2018, 12:14 PM

Quote:

Originally Posted by KC911

My former corporations' emails are probably flagged as spam too. Perfectly legit emails going out to folks that have requested such....but with millions of intended recepients. One man's SPAM is another man's steak dinner

Oh, this technically is HAM - but due to the incompetence of Suntrust's IT and who they've outsourced it to my system flags it as spam. Default spamassassin config on my end