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Wayne 962's Avatar
HackerSafe? Important or not important to you?

These guys are calling me to sign up for their service:

http://www.scanalert.com/

They test servers and put the small icon thingy at the bottom of the screen so that people feel more secure when ordering online.

Do people actually look at this when ordering? Does it matter? Is it gimicky, and does it make you want to shop at a merchant? Or does it not matter - you look for other criteria when making an on-line purchase.

I would appreciate your opinions on this topic, as these guys are trying to sell me on their service, and I'm not sure how important it is to customers (whether it's worth the expense or not).

Many thanks in advance for your feedback...

-Wayne

Old 02-19-2004, 03:22 PM
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I guess I shouldn't have ordered parts this past weekend? As long as you have a secure webpage, I'm happy. Keep the prices lower.
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Old 02-19-2004, 03:33 PM
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I looked at their site, and they make a good case. I don't remember exactly your checkout procedure, but I remember an option that I can select where you don't keep my CC# after the transaction. Is that true? If so, your site's security is less important to me than your assurance that you really don't keep my CC# on record.

I've had CC info stolen twice. Once was probably by a gas station employee, and the second time was after using it at a brewpub. I believe that the risks of using CCs in cyberspace are much smaller than using them in 'meatspace'. I personally won't base my decision on using your site based on a 'hacker safe' certification.

Of course on the other hand, it could be really bad for your buisness if a bunch of information was stolen. That's not the kind of thing you want to tell to hundreds of your customers. Still the best solution might be avoid keeping any sensitive customer info on your server. I personally don't mind entering my CC# each time I buy something online.
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Old 02-19-2004, 03:45 PM
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I give my credit cards to 18-year-old kids when I dine out. When I pay, they take it away from the table... and who knows what they do with it.

Along as I allow that to continue, I feel very comfortable ordering online when the site is secure. All I look for is the little key saying the transaction is encrypted.
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Old 02-19-2004, 03:49 PM
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as long as its 'https' I'll use it.
Old 02-19-2004, 03:53 PM
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First time I've heard of them.

So what are they going to do for their money.

Test your site and give you a report? If there are problems do you pay more to have them help you fix them? Hmmm.

Are they saying someone can hack your site and steall our credit card info? Possible but I'd be more worried about the wait staff in my local restaurants making off with copies of my receipt.


I'm ok with things the way they are.
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Old 02-19-2004, 03:54 PM
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It's not my credit cards that I'm worried about. It's my social security that is forbidden. At least that's the key to identity theft.

I'm fine with the way it is now.
Old 02-19-2004, 03:59 PM
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Don't worry about it. There's only so much that you can really do if they want to get you bad enough.

As the other's have said, as long as you are using a secure server....
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Old 02-19-2004, 04:08 PM
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Wouldn't sway my purchase decision - in fact I doubt if I'd notice the icon. I'm with the others believing that the ccnumber is more at risk in brick & mortar stores.

Stef
Old 02-19-2004, 04:16 PM
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Wayne,
I'm a computer security guy at Ford Motor, check their reference accounts and combine their product with everything else you do to secure your website and business and you'll continue to get my business! Security is more than a product (you know that already), it's a "process" and it's a continually changing and evolving process...
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Old 02-19-2004, 04:20 PM
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So there you have it. Those that know, know. The rest of us just continue to blunder thru life. Ignorance is bliss. I wouldn't notice.
Old 02-19-2004, 04:47 PM
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I vote: Not Important. Thanks for keeping the prices low and the quality of service high.

Dan
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Old 02-19-2004, 05:35 PM
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Quote:
Originally posted by Emission


Along as I allow that to continue, I feel very comfortable ordering online when the site is secure. All I look for is the little key saying the transaction is encrypted.
I look for the same thing. Also we all use credit cards becuase they have fraud protection.
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Old 02-19-2004, 05:42 PM
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I agree... You already can tell if you are using a secure site by both the protocol and lock indicator. I would never use a non-secure site for purchasing. There is no need for this service...
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Old 02-19-2004, 05:44 PM
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After 8 or 9 years of LOTS of online purchasing and never having a problem, normally I would say that the security thing isn't that big of a issue, but.... just 2 months ago someone got ahold of my CC and bought Norton software online. I have no idea how they got it. Had to cancel the card.

I think the problem will just keep getting worse as time goes on. If these guys are legit you might want to consider it... every little bit helps.
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Old 02-19-2004, 05:58 PM
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"Me too"

Just more overhead for what in the end amounts to a gimmick. Seems like a "Cool Collar" for the server/e-commerce crowd. Whooops you sell those. OoooK it sounds like an "E-Ram" for the server/e-commerce crowd.
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Old 02-19-2004, 06:22 PM
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In these day and age, people try to make money by selling you redondant service. I had the same experience this morning, trying to get car insurance, and they wanted to put my fiancee on my policy, while she already has her own car and her own insurance policy. Same thing with credit cards: they already include fraud protection, so why add more fraud protection ? All one has to do is check their statement every month to make sure that all the purchases are yours. And if one looks suspicious, just deny it.
Another example: buying a PC at Stapples, they tell me that the PC only has a 90 day warranty and that I should purchase an extended warrant; totally wrong: all manufacturer warranties are one year, always...Gee, sometimes I`d like to be a lawyer just to sue all those scamers out of their parasitic business !

Aurel
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Old 02-19-2004, 06:22 PM
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Right from the hacker safe icon... They only test to see if you've implemented Mastercard and AMEX safe site security guidelines.

Important Disclaimer: HACKER SAFE does not mean HACKER PROOF. This information is intended as a relative indication of the security efforts of this Web site and its operators. While this, or any other, vulnerability testing cannot and does not guarantee security; it does show that www.discounttiredirect.com meets all government guidelines for Web server vulnerability testing to help shield your personal information from hackers. HACKER SAFE certification cannot and does not protect any of your data that may be shared with other servers that are not certified HACKER SAFE, such as credit card processing networks or offline data storage, nor does it protect you from other ways your data may be illegally obtained such as non-hacker "insider" access to it. While ScanAlert makes reasonable efforts to assure its certification service is functioning properly, ScanAlert makes no warranty or claim of any kind, whatsoever, about the accuracy or usefulness of any information provided herein. By using this information you agree that ScanAlert shall be held harmless in any event.
Old 02-19-2004, 07:05 PM
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dont matter to me.

Kurt Williams
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Old 02-19-2004, 07:23 PM
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