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Join Date: Mar 2001
Posts: 1,031
Kudos to Eugene at PP...

Just wanted to publicly say a 'thank you' to Eugene at PP.

I have a 96 993 cab in my garage that I am working on for a friend. Powdercoated his brake calipers, had a slew of parts, including brake backing plates, all calipers hardware, spring clips, pad striker plates zinc plated and installed new pads / sensors. While under the car changing the gearbox oil, I noticed a bunch of grease slung in a straight line, above the inboard CV joint. After some investigation, found a small pinhole where a previous mechanic had pinched the boot while bolting-up the axles after a LWF isntall. Anyhow, Tuesday, I called Eugene at PP looking for a boot and needed it asap as the car needs to be done by the weekend. PP didnt have it in stock, but Eugene was confident he could get it to me in two days, and without 'over nightighting' it.

Low and behold, there it sat on my doorstep today when I arrived home from work. Installed it tonight and all seems well.

Again, thanks Eugene and PP!!!

Old 04-21-2005, 09:31 PM
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Eli at Pelican Parts's Avatar
 
Join Date: Feb 2003
Location: Alhambra, CA USA
Posts: 881
Pelican Parts Thank you for your feedback!

Chris,

I’m glad to hear your story and glad to see everything worked out just perfect! Eugene is our product manager but has been more than helpful at times when we needed the sales coverage. I’m glad to hear what a superb job he’s doing while working with our customers.

Once again thank you for your feedback,

Sincerely,

Eli Sesma
General Manager
Pelican Parts Inc.
Old 05-12-2005, 06:17 AM
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Join Date: Jan 2002
Location: Long Beach CA, the sewer by the sea.
Posts: 37,763
I, too, have had an excellent dealing with Eugene. Unfortuately, he is not "on the phones" for order taking, but is in the background. Still, a Pelican asset.
Old 05-12-2005, 06:49 AM
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Wayne 962's Avatar
Yes, we've got some really good people coming up soon, our newest arrival being Glenn Sager from "Don & Glenn's Swapmeet". He can be reached at our sales line or extension 240 if you punch it in when you dial in...

-Wayne
Old 05-12-2005, 09:24 PM
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Join Date: Apr 2002
Location: NoCal
Posts: 2,416
Couldn't agree more. Eugene is awesome and deserves credit for his hard work.

Good job, Eugene!

Jim

Old 05-12-2005, 10:15 PM
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