New Pelican Shipping Experience

[Spud]

All I can say is WOW!

I placed an order for in stock OE parts yesterday (1/16/2006) at 12pm PST, ground shipping was $7.75 (very reasonable), expected delivery date was Friday (1/20/2006), I get a knock on my door at 7:50am PST TODAY (1/17/2006), and lo-and-behold here is a guy with my Pelican parts!!!!

Unbeatable service.

Very happy customer here...

[RSBob]

I ordered a rear view mirror adhesive pad $3.75. The Shipping - $7.75 on something which could fit in a business envelope with a couple of slim pieces of cardboard on each side to protect it.

I also ordered another product from Pelican housed in a separate warehouse. Now I get to pay two shipping fees (until it was determined the 'in stock' item website is out of stock with no replenishment date.)

I am hoping this is the exception to the rule, but either situation didn't make me too happy. Wah, wah, wah. ;-)

[vash]

i just ordered a few minutes ago. i gotta admit, the catalog is snazzy. easier to navigate, and spend $.

we will see about shipping. my UPS guy is sorta dense.

[Mauricio911]

very happy here as well. I placed an order last Friday and it arrived today (tuesday). Sooooooo much faster than before.

[vash]

holy crap. good thing i played hookie yesterday. ordered at 1:00 pm, and the stuff was delivered by 11:00 am the next day. some chinese dude on my doorstep with two huge boxes. i thought it was a joke. i ordered enough stuff to fit a small kleenex box. turns out the i got double my order. sending the extra back, just as soon as i get the shipping label. opps. i hope to find a smaller box for the return trip.

[jwmarc]

I put an order in two weeks ago.. total weight under 12 lbs. Cost to east coast- $26.00 on product that was $100.00.

Pretty steep I think.. I was looking at the GHL headers yesterday and was amazed at the shipping...not to mention the price. I called GHL direct ..they sell the same kit for $400.00 less and were willing to ship for FREE!!!

Hey Wayne.... I spendin' money with you but I now am finding better deals elsewhere...help us out here so we can stay loyal!!

[pyro57]

I put in an order on 1-16 at 9:00am and had forgotten an item I wanted . I called Pelican and they included the forgotten parts and shipped that night around 5:00pm, delivery was attempted the next day at 10:00am but I was not home. Got my parts on the 18th, yep everthing was there and shipping was FREE
Thanks Wayne. I love pelican.

Dave

[GaryR]

Wayne - does Fabspeed sell through vendors or only directly? I know my race shop won't deal with GHL anymore unless they absolutely have to, and all my Fabspeed stuff has been perfect..

[dtw]

Originally posted by jwmarc
I put an order in two weeks ago.. total weight under 12 lbs. Cost to east coast- $26.00 on product that was $100.00.

That's really high! Please tell me that wasn't ground service. I just checked my DHL account. Even factoring a 20% markup on my cost for overhead, ground would cost me $7.07 and overnight w/10:30 am delivery would cost me $20.29. That's from Raleigh NC to El Segunda CA, 12 pound package. $26.00, wowzers...

[Wayne 962]

Originally posted by jwmarc
I put an order in two weeks ago.. total weight under 12 lbs. Cost to east coast- $26.00 on product that was $100.00.

We just installed our new shopping cart with reduced rates last week - try it now!

-Wayne

[PCA7GGR]

Spud,

You're just living right - that's all. Plus your easy.

[Spud]

Sergio, nothings easy when it comes to my car

See you at Sears in the rain in Feb?

[MobileWrks]

Also went to have a sticker done for the rear top of my van... Give the bay area traffic drivers something to look at....Also ill have some done for the sides....I havent heard anything neg from my customers.....