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Company did right by me!!!!
Just thought I'd share a completely satisfying experience I recently had with Valentine One (makers of the radar detector). I am borrowing my brother's old G-analyst (made by Valentine research), which has since been discontinued for about 5-6 yrs. Well, my company makes industrial control software that can run on a PC and I wanted to integrate the two to do some data logging from the G-analyst's serial port to compute 0-60 and 1/4 mile times. As a stab in the dark, I wrote an email on Sunday evening to Valentine as to whether they would be willing to share the serial protocol for the G-analyst so that I could log the data. Time stamped Monday morning was an email from them with a full description of the protocol for a (probably) 10 yr old product that hasn't been sold for at least 5 yrs.
Talk about customer service!!! These guys are great!! |
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11-14-2000, 06:54 PM
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Scott,
Very interesting! The 'original' PC-to-G-Analyst software was a DOS application, but another company developed a Windows data acquisition/analysis application, and just recently, a replacement for the G-Analyst to go with it in a package ... I posted an inquiry back in the summer, but no other users were found ... http://www.pelicanparts.com/ultimate/Forum3/HTML/001931.html ------------------ Warren Hall 1973 911S Targa |
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11-14-2000, 09:18 PM
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