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Join Date: Dec 2002
Location: Poulsbo, Washington
Posts: 72
Thanks Wayne and Pelican!!!!

Ordering some parts, and my Porsche remains out of commission until their reciept (really by my choice). So imagine my happiness when I check my order (on a Sunday, no less):

Sunday, July 8, 2007 at 19:28:25 Order Placed On-line Customer Comments:

Sunday, July 8, 2007 at 19:29:29 Order Checked-In Checked in by jose

One whole minute and four seconds. Geez, Wayne, think you could improve a bit on that !!!

Thanks for the great web site, and the great customer service.
Brian

Old 07-08-2007, 07:03 PM
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Let's thank Jose while we are at it!!

Thanks Wayne!
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1981 911SC Targa (Black / Chocolate)
Old 07-08-2007, 08:42 PM
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Yup, thanks Wayne and the guys for the excellent service.

I place an order online and Wayne and the guys load it on the banana boat as it heads off down here to the south pacific. Parts in no time and for about 1/2 or 1/3 the price they would cost from the local Porsche dealership.
Old 07-08-2007, 08:52 PM
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Yup, it got to the point that we were so overloaded on Mondays, that we got some people to "volunteer" to work Sundays to get a head start on filling Monday's orders!

As a result, we have far, far better accuracty on ship times for weekend orders. You guys have seen that too, and rewarded us with more orders!

-Wayne
Old 07-08-2007, 10:53 PM
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Wayne did you ever think about opening a Pelican Parts store in Europe ? We have some online shops but not as nice as yours and they have maybe 10 % of what you offer.


Cheers,
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Old 07-08-2007, 11:36 PM
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And don't forget the HUGE price difference. Just paid €64 for a part Pelicanpart charges $18 for!!! (needed it that day)

D@vid
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Old 07-09-2007, 12:30 AM
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I buy EVERYTHING online since I hate shopping. I was impressed with Pelicans service more than 5 years ago when I first started buying parts online. Last month I ordered some BMW parts from Pelican. The system has become even more efficient. Great business model.
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Old 07-09-2007, 05:12 AM
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19 years and 17k posts...
 
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Yep! I buy most of my parts online from Pelican and I even bought an engine last summer from the used parts forum and everything has always arrived very quickly. Thanks again Wayne and crew!!
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Art Zasadny
1974 Porsche 911 Targa "Helga" (Sold, back home in Germany)
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Old 07-09-2007, 05:19 AM
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Since we're having a Love-fest, I'll toss out a big thanks for Wayne and the crew. Being new to the whole P-car thing, it is real nice being able to find the parts and knowledge in one place (at any price).
My 915 was shifting like *****, so I cracked open the 101 Projects, ordered a few parts, and a few hours later, problem solved.

+1 for the crew at Pelican...
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Old 07-09-2007, 07:04 AM
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<insert witty title here>
 
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Despite shipping costs, ridiculous taxes, brokerage costs (even for USPS/Canada Post), it's still cheaper for me to buy parts through Pelican than anywhere locally. The only time I buy locally is when I need something fast, which isn't that often. Phone service has always been excellent, very rarely do I wait on hold for anything more than a few seconds while my call is transferred - this is HUGELY appreciated. Nothing pisses me off more than a company who places so little value on my time that they'll make me wait on hold, because they're too cheap to hire more phone operators.
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Old 07-09-2007, 08:09 AM
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Wayne,

It is funny that you misspelled the word "accuracy" (you typed: "accuracty") in your posting.

We all misspell words from time to time, especially due to incorrect typing. I just think it is funny that the word you "chose" to misspell was accuracy.

I trust that you will not take offense from my comments -- I just found it amusing.
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1988 Guards Red Carrera
Old 07-09-2007, 08:22 AM
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Talking

I found that to be entertaining as well. And yes, I was gonna call him on it!
Thanks indeed to all, for everything.
Still no Pelican sticker, though..... ..............
Old 07-09-2007, 08:29 AM
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That post has to be the highest smiley-to-text ratio ever!

I have tons of extra pelican stickers if you need one...
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Old 07-09-2007, 10:05 AM
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Quote:
Originally posted by Dutchie
Wayne did you ever think about opening a Pelican Parts store in Europe ? We have some online shops but not as nice as yours and they have maybe 10 % of what you offer.


Cheers,
Yeah Ed, hook it up!

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Old 07-09-2007, 10:43 AM
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