Burned on ebay

[Brian993]

I received my new tail a few days back only to open it up and find it all hacked up. The center support for the louvers is snapped off look at the pic closly on the center toward the middle. The holes for the rubber are all elongated because some one tried to attach it and hacked it. I left the seller a negative feedback and there pissed send me hate email. They said why didnt you call for a refund? Ok $80.00 round trip for shipping (my loss). Boy i'll tell ya you gotta watch it.

[boyo]

bigbpainta (7) Complaint : BUYER BEWARE I was cheated by this seller! Sold broken item! Blamed shipping!


Did you ask for a refund first? Most sellers are happy to help.

Also, did you ask for shipping insurance? Good idea for big ticket items. Breakage is inevitable.

On the other hand, I note that the item description says "Never mounted". If that was the case, how did he explain the stretched rubber?

Personally I read the negative responses from a seller before bidding. Responses to responses are even more telling.

-Boyo

[Brian993]

The tail was broken before ship! This is the picture of the ad. I am not going to file a fraudulent claim because of someones dishonesty. I probably would have received a refund but as I said what about the $80.00 for shipping? Hey boyo it looks like your keeping a close eye on me!

[boyo]

You betcha! A real close eye...

Nah, I'm really just curious. My wife does tons of eBay business, over 5000 transactions with no negatives. She swears by shipping insurance for anything over $40, or that could be broken.

Sorry, I was thinking that was your picture of the item, it's theirs and it shows the damage. You're right, I'd be upset too! They should refund the shipping as well.

-Boyo

[Brian993]

I recieved an email from them todat elling me I was shady and they were thinking about complaining to ebay about me. I have the body shop doing the repairs, with the shipping loss it wouldnt have been worth the refund.

[Kurt B]

You know what SCREW a refund. Sometimes, that just isn't enough. There's time, shipping, hassle--and lost excitement, but mainly, it's part of the general scheme. You sell ***** and offer a refund.
Serve a patron a pile dog ***** and then go make em a real meal if they complain. This places the burden on the consumer. Not a burden of general incredulity, but a burden of constantly fending off charlatans.

Simply put, it becomes a scheme. Person X goes out and sells a bunch of ***** and mails it to people. Some people won't bother with begging for a refund just because they get overhwhelmed by the confrontation and hassle, while others won't bother on something small.

Person X has an operation based on this.
The tail is broken. And it irritates me that the first thing someone says is "did you ask for a refund?" when it's pretty obvious the seller knew--it should be a refund plus compensation. Punitive damages, damnit!

I'm glad he went straight up and put negative feedback on there. That's what I'd have done--especially as I infer from his original post he wasn't expecting what he got. I'd Fix it myself with no refund, call it an experience, and put a blasted magnifying glass on the jer-koff who sold it to me.

[Brian993]

Couldnt have said it better myself!

Thanks Kurt!

[orbmedia]

BTDT.

Please don't delude yourself into thinking that UPS insurance is worth anything. They deny claims stating improper packing any time there is a claim against them. Show me somebody who's been actually paid by UPS for an insurance claim and I'll eat my trunk carpeting. (and it's a dry chew) UPS insurance is a joke.

[emcon5]

Here is a link to the auction. The discription is pretty vague, but the broken rib is pretty clear in the picture. Is that the only piece broken, or is there more?

I am not real big on Ebay, I have never sold anything on it, and have only purchased 4 or 5 things. I have however bought a ton of stuff mail order. In my opinion, BigBpainta should have at least contacted them to give them a chance to make it right before leaving negative feedback.

Tom

[Brian993]

What, you dont think I did. The only time they responded was after the feedback was left. Then all of a sudden emails are answered and sent. Read Kurts response again he is very clear on it. Why should we give cheats a break?

[82SC]

watch out everywhere...an ex-Vasek Polak mechanic tried to sell me 964 brakes insisting they were 930's like his ad said...I met him refused payment...he filed a complain...I refuted it and won....

On this board...in the classifieds...a guy said 300 for a 3.2L crankshaft!!! and 25 each for con rods...but when I insisted to get them magnafluzed he refused...hahaha

BUYER BEWARE!!!!! I used t be really naive about people being honest and all porsche enthusists being compatriots...

[kstar]

I would have asked for a refund for the item as well as reimbursement for shipping costs - if it was absolutely not as described . . . and you took the time to ask questions before you bid.

I use eBay fairly regularly and have about 65 positive feedbacks (many big ticket items sold) and zero negative feedbacks - I have only had to give one negative feedback. Always seek relief via email or phone contact first. Negative feedback is only to be used as a tool/weapon of last resort.

I offer refunds on all my auctions (I even refund all shipping costs) if the Buyer is unsatisfied - what more can a seller do?

Sorry for your bad eBay experience, but remember that the Buyer has the ultimate power. Ask lots of questions before the bid, ask for relief if you feel you got screwed . . . then let the feces fly if the Seller does not want to make you happy.

Caveat Emptor!

Best to you,

Kurt

[emcon5]

Originally posted by BigBpainta
What, you dont think I did.

You never said you did, and you didn't refute their "They said why didnt you call for a refund?" in any of your posts. You didn't mention this when Kurt said "I'm glad he went straight up and put negative feedback" You also didn't mention that in the feedback you left them.

Why should we give cheats a break?

Never said that, and I don't think that. I do think that there are 2 sides to every story. The broken rib was not mentioned in the ad, but was clearly visable in the picture. Even with the damage, $350 is not a bad price, assuming it is factory parts.

Ebay, like everywhere else, buyer beware.

Tom

[Rennsport]

orbmedia,

Get your fork out. I got a settlement from the Unorganized Package Smashers once. They literally lost an item and claimed they shipped it. Someone had signed my name to a form stating that I had received it. The signature was obviously female and nothing like anything I have ever written.

After allot of complaining up and down the chain of command as well as to the States Attorneys office they finally paid.

82SC,

Don't ever assume that someone selling Porsche parts is a compatriot. Many are just idiots that think they can make a fortune selling garbage to a bunch of millionare Porsche owners.

I am just greatful that we have each other to help point out the obvious dirtbags.

Oh, and stay away from this ebay seller.

Seller user name: prinkipo
Seller email address: payhere@operamail.com
Seller's name (who knows for certain): Rifat Behar

We are still sorting out the supposed disapearance of a Turkish language "Le Mans" movie poster.

Best wishes,
Gary

[old_skul]

Originally posted by BigBpainta
What, you dont think I did. The only time they responded was after the feedback was left. Then all of a sudden emails are answered and sent. Read Kurts response again he is very clear on it. Why should we give cheats a break?

No, we don't think you did, because you didn't say that you had attempted contact in your original post. In your second post, you imply that a refund wouldn't have been good enough, either.

Personally, as risky as Ebay transactions are, I would not have gotten as bent out of shape (sorry, pun) as you have. After all, you could put the same tail up on Ebay at this point and make a tidy profit if you're lucky.

[nostatic]

why in the world would you trust anyone with a handle of:

win-98

Seems to me you were askin' for a ripoff

[dtw]

Your earlier posts made it sound (to me anyway) that you did not pursue any other resolution before smacking him with negative feedback. Which is it?

I agree with Kurt B (is that last name Buchanan?). Those who know me know that I'm quick to give a swift kick in the ass to those deserving it. But reading this guy's record, out of 433 unique transactions, you are only the 2nd sour one (maybe 3, one of the neutrals was indeterminate). Did you read the guy's feedback before going off?

Two 911 parts transactions (with me as buyer) have gone south- the sellers didn't deal in 911 parts and made mistakes in the description. I wrote emails, got refunded for parts plus my shipping. I SOLD a guy some wheel centers and we miscommunicated somehow- I sold him something he didn't need, he says due to my "evasive" email answers. For 50 bucks I don't need to be evasive; I just want to empty out my garage. Point is nobody's perfect- when you're using a forum with as many shortcomings as the net, it helps to give people the benefit of the doubt.

Do you want scumbags? Look up carreraclassics. People like him deserve all that's coming to them- just make sure you've got the right guy first.

/sermon off

[orbmedia]

Rennsport,

First of all "go fork yourself too" and welcome to our board.

I should amend my challenge so your reply doesn't count. You read what I said not what I meant. What I meant was:

"Show me somebody who's been actually paid by UPS for an insurance claim WHEN THE ITEM WAS DAMAGED (NOT LOST) and I'll eat my trunk carpeting"

[Eric Coffey]

Orb-

I too have been paid by UPS on an insurance claim. It was for shipping a used 911 door that got crunched up. They sent the door back at their expense, and paid the full insured value + the shipping charges. Although, I have to admit I had to be very adamant about the refund, and made sure to tell them that there was NO WAY that it was due to improper packing. I only had it insured for around $400, but the (multiple) dealer quotes I faxed for replacements were all for $1600++, so I am sure they were happy to get away with only shelling out the $400. . Enjoy that trunk carpet!

[Rennsport]

Come on, not even a taste?

Don't worry, very few people will ever be able to say they won a claim with those idiots. Of course my Wife is trying one with them right now so I'll keep you posted. ;-)

Don't even get me started on fed-ex.

Thanks for the welcome. I am a Rennlist member and I spend a bit of time at the flat-6.net site.

Best wishes,
Gary