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-   -   Please help me figure out what's on!! Sent wrong part twice? (http://forums.pelicanparts.com/porsche-911-technical-forum/887112-please-help-me-figure-out-whats-sent-wrong-part-twice.html)

PZSPEED 10-14-2015 02:24 PM

Please help me figure out what's on!! Sent wrong part twice?
 
Hi all,
I'm trying to replace the oil line from the crossover to the tank.
You will see in the pics the line on my car and the line I've been sent twice by ******** az AND Pelican Parts. I will include pics of what I thought I ordered and what I think I'm getting even though what I've received has the right part # on the sticker.....This is starting to wear me down.
Either cohline has miss labeled a bunch of parts or they decided to change the design.
My Part I need is 91110774210
The part I'm being sent looks like 91110772800 for a califonia car.


Hose on my car
http://forums.pelicanparts.com/uploa...1444860802.jpg

Part I keep getting with correct part #
http://forums.pelicanparts.com/uploa...1444860953.jpg


Hose I need
http://forums.pelicanparts.com/uploa...1444861051.jpg


California hose
http://forums.pelicanparts.com/uploa...1444861310.jpg

john walker's workshop 10-14-2015 02:58 PM

The one they sent is 911 107 728 00, 75-77 california. you need 75-76 49 state. your number is correct, but both numbers on Worldpac show the same one you got. May want to try the dealer.

PZSPEED 10-14-2015 03:45 PM

Or maybe....they can get it right! I've been on the phone will Pelican twice today and sent pics of everything in the thread. I was going to tackle this last weekend but ended up with the wrong part from different supplier. I sent that part back and ordered from Pelican to do it with two days of vacation that I took off,just to get it done.
Having superb service with BMW side in the past. I was assured by telephone to get the right part. Instead got the same wrong part. If little ole me has discovered a mfg flaw with mislabeling parts then I think an overnight of the right part is in order....without paying first. I work as a lead man in manufacturing restoration classic truck parts and we have measures in place to ovoid this very thing...frustrating!

john walker's workshop 10-14-2015 03:45 PM

You can also get it re-hosed at a hydraulic shop.

grizzfan 10-14-2015 05:34 PM

+1 on the local hydraulic shop. I have more blue pipe than I bargained for but it works.

You might call Chuck Moreland at Elephant Racing. I'm not sure what you have as an impediment, but they have this Universal Crossover pipe that might be of value to you.

Best,

Tom

stevie 77 930 10-14-2015 06:55 PM

send it to Len Cummings

Porsche service repair Auto Sport Engineering - Stow, MA

patz 10-15-2015 07:25 AM

Talk to Glenn Sager at Pelican, ext 214 I think.

PZSPEED 10-15-2015 09:44 AM

Against better judgment I opened the package and low and behold it fits.....somewhere along the way they changed it for some reason. Crisis resolved.

porschenut 10-15-2015 10:04 AM

Great. Now your car is CA legal.

9146GUY 10-15-2015 10:27 AM

FYI It's also known as the hose for cars without a front cooler.

PZSPEED 10-15-2015 01:07 PM

Email from Pelican saying correct hose was over nighted to me. Glad I hadn't filled it with oil yet.
I'll just have to laugh if it's the same hose again. Will update when it arrives.

PZSPEED 10-16-2015 06:43 PM

Quote:

Originally Posted by PZSPEED (Post 8837745)
Email from Pelican saying correct hose was over nighted to me. Glad I hadn't filled it with oil yet.
I'll just have to laugh if it's the same hose again. Will update when it arrives.

Received new hose today which matched the one on my car and the one on website pic for the correct part number. Had the same part number on bag that I received with the 2 wrong parts to date..so apperantly the parts bin is full of wrong hoses with right numbers on them. Needless to say Pelican took the time to find the correct part and sent it to me overnight. Kudos to them and making it right. Filled with oil and running again.

timmy2 10-16-2015 07:07 PM

Great customer service, kudos to our host.


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