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-   -   anyone have problems ordering from BRAID wheels (http://forums.pelicanparts.com/porsche-911-technical-forum/915531-anyone-have-problems-ordering-braid-wheels.html)

jimtweet 05-24-2016 06:13 AM

anyone have problems ordering from BRAID wheels
 
I ordered some wheels from Braid, which has now been 7 weeks ago. NOTHING crazy. RSR 15x9 and 15x11. I waited 5 weeks before receiving an email stating "they had problems with the finish", two weeks later, still waiting for an update...

This is now going on 7 weeks.

I have ordered two sets of custom wheels from CCW in the past and they were on my door step in probably 3 weeks.

I ordered tires from Longstone in Great Britain and they were here in 4 days!!!!

jimtweet 05-25-2016 06:10 AM

no one?

moneymanager 05-25-2016 06:11 AM

Mine came from UK, took about 6 weeks.

jpnovak 05-25-2016 08:44 AM

Get in Touch with Paul. He is on the board with his rally car. Ask directly.

jimtweet 05-25-2016 10:03 AM

Quote:

Originally Posted by jpnovak (Post 9134683)
Get in Touch with Paul. He is on the board with his rally car. Ask directly.

I am trying, I received a tracking number about an hour ago, but its not updated yet

tailwind22 05-25-2016 02:11 PM

I ordered two sets from Paul recently, a 15 x 9/11 rsr and a set of 17s. He quoted 8 weeks turnaround from the factory in Spain and I had them in about 9 weeks. Communication was timely and appropriate.

BRAIDusa 05-25-2016 03:25 PM

Jim, sorry your wheels took longer than anticipated. There was a problem with the finish on at least one so it had to be re-finished. That and the increase in demand this year has slowed some orders but yours are on their way.
Scheduled Delivery:
Friday, 05/27/2016, By End of Day
Last Location:
Arrived - Koeln, Germany, Thursday, 05/26/2016

At our end (BRAIDusa) we have also experienced an increase in demand and consequently sometimes fail to communicate every hiccup in a timely manner. I apologize for this as it seems to have affected your order more than others. We have taken steps to improve this with a member of staff now dedicated to fulfillment and follow up of orders so it should get better.

I appreciate your patience in this matter and am confident once your wheels arrive you will be very pleased with them.

BRAIDusa 05-27-2016 04:11 AM

Lawnside, NJ, United States 05/27/2016 6:31 A.M. Out For Delivery


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