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anyone have problems ordering from BRAID wheels
I ordered some wheels from Braid, which has now been 7 weeks ago. NOTHING crazy. RSR 15x9 and 15x11. I waited 5 weeks before receiving an email stating "they had problems with the finish", two weeks later, still waiting for an update...
This is now going on 7 weeks. I have ordered two sets of custom wheels from CCW in the past and they were on my door step in probably 3 weeks. I ordered tires from Longstone in Great Britain and they were here in 4 days!!!! |
no one?
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Mine came from UK, took about 6 weeks.
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Get in Touch with Paul. He is on the board with his rally car. Ask directly.
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Quote:
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I ordered two sets from Paul recently, a 15 x 9/11 rsr and a set of 17s. He quoted 8 weeks turnaround from the factory in Spain and I had them in about 9 weeks. Communication was timely and appropriate.
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Jim, sorry your wheels took longer than anticipated. There was a problem with the finish on at least one so it had to be re-finished. That and the increase in demand this year has slowed some orders but yours are on their way.
Scheduled Delivery: Friday, 05/27/2016, By End of Day Last Location: Arrived - Koeln, Germany, Thursday, 05/26/2016 At our end (BRAIDusa) we have also experienced an increase in demand and consequently sometimes fail to communicate every hiccup in a timely manner. I apologize for this as it seems to have affected your order more than others. We have taken steps to improve this with a member of staff now dedicated to fulfillment and follow up of orders so it should get better. I appreciate your patience in this matter and am confident once your wheels arrive you will be very pleased with them. |
Lawnside, NJ, United States 05/27/2016 6:31 A.M. Out For Delivery
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