Pelican get Props at RENNLIST

[Eric Mckenna]

Hello,I thought I would share with you my first purchase with Pelican Parts-I ordered a Bosch replacement glass fog light lens for my 1983-911SC,the drivers side was cracked.I ordered this lens via the internet on Christmas eve,if I remember correctly it was in the afternoon and I asked for priority mail,to my surprise today in my mailbox is the package,I opened it up,it was in great shape,I installed it and everything is fine,another happy customer!!!I have used Paragon Products and Zims in the past with great results also,and now I have a third vendor that I trust,its nice to share good news with others.Happy New Year to all.
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Posts: 438 | From: Orlando,Fl. | Registered: Jun 2001 | IP: Logged

TomTurtle
User

User # 11287

posted 12-27-2002 19:21
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I'll second that - on December 24th I ordered four items from Pelican and noticed I forgot one thing and consequently had to place a second order. I called yesterday to ask them to combine the two orders to save freight cost and they already had it covered; advised me that all items were scheduled for shipping under the same freight bill.
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Tom

1988 Carrera CS
http://www.imagestation.com/album/?id=4291882891
2002 BMW SMG M3


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Posts: 12 | From: San Jose, CA | Registered: Dec 2002 | IP: Logged

Roamer
User

User # 8335

posted 12-29-2002 13:52
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I will third that opinion. I have purchased many items from Pellican and have been VERY pleased with customer service, selection and price. They are probably my first stop when looking for factory parts.
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Posts: 98 | From: Buffalo, NY | Registered: Jul 2002 | IP: Logged

Olav A.
User

User # 9032


posted 12-29-2002 23:35
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I'll chime in and say I have only had good experiences with them too.
The only "problems" were when I ordered a Weiltmeister spring kit for my 914-6 and the kit supplied drill bit broke as I was installing the kit. I phoned them and they ordered another kit and sent me the replacement drill bit and billed me the for the new kit explaining that when they got the broken one back from me they would issue a credit.

I got the new drill bit and sent the broken one back but didn't get the credit, even after I phoned the returns guy Sam and asked him, he said he did the credit.

After looking through my bank statement there was no credit issued. I sent an email Wayne, the owner, and he promptly took care of it and said that something like this has happened before and they would have to review their process to avoid this kind of thing again.

Another "problem" I had was I ordered a fuel filter for my Carrera and they sent me some weird filter that wasn't mean't for automotive use let alone be put in a Porsche. I phone them and explained my car and what I ordered and what I had received were not the same thing. They sent me out the correct filter right away.

So, the long and short of it is if you have a problem they take care of you.

I have ordered a lot of stuff from them over the past year and these are the only two incidents that I have experienced and they were very professional and handled everything very smoothly.

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97 993
70 914-6


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Posts: 52 | From: Los Gatos, California, U.S.A. | Registered: Aug 2002 | IP: Logged

MikeF
User

User # 1833

posted 12-30-2002 10:40
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I've used them for many parts needed for my Targa "transformation" over the past year. Always the right part, always on time or earlier. Also...a great BBS to boot.
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Mike
89 3.2 Carrera
Workin' for Targa-time!



Hell some guys are just finding out what most of us already knew! C.G. on the 5 year ann, Wayne and heres to 50 more!
Eric mckenna
78SC

[Wayne 962]

Cool, please help spread the word (especially to your BMW friends!)

-Wayne