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It'll be legen-waitforit
 
stealthn's Avatar
 
Join Date: Jan 2002
Location: Calgary, Canada
Posts: 4,939
Wheel woes

So I worked from home today waiting for my new wheels for the PTT. I got wheels, tires, sensors, and lugs from CARID.

Fronts look great but the rears were both slightly damaged so back to CA they go. What a letdown, no idea how long it will take to get them back



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Bob James
06 Cayman S - Money Penny
10 Panamera Turbo - Moby Dick
Gone: 79 911SC, 83 944, 05 Cayenne Turbo
Old 05-08-2019, 03:13 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #1 (permalink)
It'll be legen-waitforit
 
stealthn's Avatar
 
Join Date: Jan 2002
Location: Calgary, Canada
Posts: 4,939
H*ly F*ck what a joke.... so I finally got Carid’s Crap together and was told UPS will pickup the damaged wheels this week (Monday was holiday). So Tuesday UPS drops off shipping labels, so I phone them and they say the driver will pick them up the next day. So I work from home Wed. To make sure to give them the wheels, at 17:00 no driver so I phone and they say they pickup until 7 and the driver will be here.
7:30 rolls around and no driver, so I call again and they say the driver will be there tomorrow between 9-7 so I say forget it, I want to schedule the pickup for 9, so she says the dispatcher will call me in the am (Thurs) around 10... I said “they will call me at 10 to say the pickup is at 9?”. She said they will call me with a time, fine.
Thursday Local dispatcher calls at 10 to say the driver will be here sometime today, I explain they said that yesterday and I waited all day, no show. She said she would call the driver and call my cell in advance of the pickup so I say great, and went to pickup my PTT which was getting detailed, then off to work.

At 13:00 my Ring doorbell shows me the driver is there, no advance phone call or nothing! I call UPS and lost it on their Philippine call center! Their answer is he will be back again in the morning. I am pissed now. I leave work because I am so mad, I get groceries (and wine) and head home to see the sticker on the door saying he will be back tomorrow. About a hour later he shows up again and picks up the wheels, by this time I am just glad it’s almost over.

It always amazes me how these companies can get so rich doing such a crappy job, not to mention thinking no one else works but them so we are always home waiting for them. Hell I can track my food order down to a few meters in an app, but try to schedule a company that their whole job is shipping is insane...!

Rant over, I am just crossing my fingers my new wheels won’t be damaged as well, now where’s that wine...
__________________
Bob James
06 Cayman S - Money Penny
10 Panamera Turbo - Moby Dick
Gone: 79 911SC, 83 944, 05 Cayenne Turbo
Old 05-23-2019, 03:44 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #2 (permalink)
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