Originally Posted by nathanbs (Post 9571440)

You're absolutely correct however I come from a perspective that service is a big part of selling. I think the service is lost on Pelican in a lot of cases as most aren't looking to do multiple or many transactions so they like you don't give a crap about the buyers experience. Whether I'll never see someone again or not I try to make them feel "taken care of" and that I appreciate their business.