Extended Warranty Issues

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So I needed to share my Porsche Dealer story. I bought a 2006 997S from a dealer in houston which sold me the car and promoted heavily the super advantage of buying that particular car because it was Porsche certified and had a 2 year extended warranty. Off course i paid a premium for the car. Why do I say i paid a premium because i could have bought the same car else were for 5K less probably, but the idea of an extended warranty on an expensive car was appealing and the sales rep told me all the advantages that i had versus buying it from an individual.

Ok so I went to my nearest Porsche dealer 4 hours away from my city so they could take a look at my tail lights which are cracking from the inside and my self dimming feature of my rear view mirror which failed leaving the appearance of a cracked mirror.

The rep at the Dealer went inside to talk to who knows who to come back a little while later and expressed that these items where accessories and were not covered under warranty. Just Great was my first thought. Since when are tail lights and rear view mirrors accessories. If they are accessories as explained by the dealer can I purchase a 997 without these items. Can i order one from germany without these accessories?????

We pay top dollars for these vehicles and their upkeep for a company like Porsche to rely on fine print to leave stuff out of their should be covered items. It is not like I paid two dollars for this extended warranty and the fact that they would issue a certified car with an extended warranty from the manufacturer and not cover items like these is just unacceptable.

Unfortunately that is their policy and marketing strategy to get our money, but word gets out and for sure their are other fine sports cars on the market. I do own two BMW and during my ownership the service from BMW has being incredible. One of them was purchased used with an extended warranty also and after a month of ownership i lifted the car to inspect it I found out a few odds and ends that should have been taken care of during their certification. Well what would you know that the dealer told me not to worry about it that they would take care of these issues and from their on I bought my wife a BMW and dealer service is excellent.

I never thought that a company like Porsche would promote warranties, charge the kind of money they do, to only deny coverage on items that are clearly not accessories. Unacceptable, just plain unacceptable.

Shame on you PORSCHE, SHAME ON YOU!!!!!!!