The bystander effect is actually pretty well researched in psychology.
https://www.psychologytoday.com/us/blog/fulfillment-any-age/201009/why-and-how-do-we-help
The lesson is if you're not feeling well in a crowded space you better point someone out directly and ask them for help. The more crowded the more important it is to single someone out. If not, the situation you witnessed is likely to repeat itself. Additionally if are like Look 171 and respond when others don't it's best to take control of the situation and start directing people to specific tasks.
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