[masraum]

Interesting new features available.

https://www.t-mobile.com/customers/scam-shield

Now that Sprint and T-Mobile have merged, our network is bigger and better than ever, and has advanced scam-blocking protection built into its core. So every customer can be better-protected—for FREE.

Qualifying service & capable device required. Turning on Scam Block might block calls you want; disable any time.


Your ultimate call control center.

Our free Scam Shield app gives you control over T-Mobile’s anti-scam protections like Scam ID, Scam Block, and Caller ID, and is available to all our customers.

Americans get billions of scam and robocalls every year. But Scam ID and Scam Block technologies identify and help stop them—before you ever get the call. Plus, our customers are further-protected by anti-spam text solutions we've had in place since 2014.

Keep your personal number personal.

Scam Shield gives you an extra PROXY number that you can use when you don’t want to share your private phone number.

Qualifying service & capable device required. 1 per account; may be cancelled for non-use. In some circumstances, access to 911 may be limited. See DIGITS Terms of Use for additional 911 information.

When you need a clean slate.

With Scam Shield, you can change your phone number—for any reason—up to one time per year, for free.

Qualifying service required. 1 per line per year.

Scam ID is free and automatic for all T-Mobile customers; no action required.


How do I block a scam call on T-Mobile?

There are a number of ways to turn on Scam Block:

Download the free Scam Shield app and toggle on Scam Block
Dial #662# from your T-Mobile device
Log in to My T-Mobile or the T-Mobile app, where you'll see an option to turn on Scam Block
Turn Scam Block on for your DIGITS numbers by dialing 611 from your T-Mobile device to speak to a mobile expert
T-Mobile pre-paid customers can turn on Scam Block by dialing #436#, visiting a retail store or dialing 611 to speak to Care.


What about scam/spam texts? Does T-Mobile block those?

We've had an anti-spam solution for mobile messaging including SMS, MMS, and RCS since 2014, and we include it at no additional charge for T-Mobile customers. How it works:

Our anti-spam message solution is updated regularly with spam message fingerprints and signatures. Whenever a mobile message is received on the network, it's checked against the anti-spam solution. If a message is determined to be spam or unwanted, we'll block it. Otherwise, the message will be delivered.
Customers can report spam or unwanted messages by simply forwarding the messages to 7726. We'll reply with a confirmation text and forward the message to the Security Center for analysis. The message and your details are encrypted; your identity won't be shared.
Replying "STOP" is usually a convenient way to quickly opt out of a message program. However, for unwanted spam texts, we recommend forwarding messages to 7726 and not replying. Similar to picking up an unknown robocall, spammers will use any texted reply (including "STOP") as confirmation that they've reached a real person.


How do I get free Caller ID?

T-Mobile customers can download the new Scam Shield app to get started.

Eligible T-Mobile customers can also opt in by dialing #436#, via My T-Mobile, by visiting a T-Mobile retail store, or by dialing 611 from their T-Mobile phone to speak to a mobile expert.


What is PROXY by DIGITS?

PROXY is a new offering from T-Mobile that gives you a free second number to help keep your primary number private. PROXY is available to add to all Magenta and Essentials plans. One free PROXY number per account.

You can check your calls and listen to your messages in the DIGITS app.


Who is eligible to add a PROXY by DIGITS number?

This offer is available for all postpaid voice plans; one free PROXY number per account. Magenta Prepaid and Magenta for Business accounts with 13+ lines are not currently eligible.