[jwolfe]

Originally Posted by Discseven

Would you please elaborate on what "raised spindle service" is. Sounds like lowering the car without lowering the suspension but am guessing.
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That’s correct, allowing the car to be lowered while retaining full (or close to) range of motion in the shocks for a better ride quality.

Originally Posted by Jonny042

That's very unfortunate.

There was a thread not long ago with nearly the same warning to would be spindle raisers...

https://forums.pelicanparts.com/porsche-911-technical-forum/1099587-psa-anyone-wanting-raised-spindles.html

15mm is the correct and conservative amount for 15" wheels, 19mm is possible but can require some grinding of the lower control arm to provide enough clearance for the wheels.

30mm with 16"wheels is going to be very close indeed.

Yea it’s very frustrating Chuck refuses to understand that maybe they need to redo their suggested measurements if this keeps happening. And customers have all different types of wheels and specs, which they also don’t take into consideration.

Originally Posted by stownsen914

That's a disappointing result, sorry to see this. How did the clearance look during assembly?

You don’t get a true idea of the clearance until the car is back on the ground. When the wheel is straight on the ground it has clearance (barely), so I didn’t even consider that once I turn my wheels that gap fluctuates.

Originally Posted by slow&rusty

A few years ago, when I decided to convert my car to coil overs and refresh every single suspension component I spoke to Elephant and was very dis-satisfied with their customer service and their responses to my questions. To me they felt like a "money grab", then I started reading about a plethora of product issues similar to this thread and not standing behind their products.

I am glad I did not buy any of their products.

Yea I honestly think it was my worst customer service experience I’ve ever dealt with. I’ll never recommend them to anyone who asks, which is a shame because the quality of the work I have no issues with. It's the lack of accountability when their services are obviously flawed.