[Bee Jay]

Hey Wayne, Be very proud of what you and Tom have accomplished here at Pelican Parts.I was reading my new grassroots mag yesterday, and Pelican Parts was referenced as a source for a couple of parts for their Project 944. Pelican Parts has been mentioned in Excellence, Porsche & 911 World, Panorama and I'm sure some BMW rags. I used your website just this week to figure out why my horns and fog lights weren't working. Pelican Parts is an excellent source for information, parts, and greeeaaaaaaaat!!!!! customer service. You can't find all three anywhere else. Some suggestions:
1.How about a project 914 series of tech articles? I volunteer my car. Your greatest work isn't your web sites (tho very good), not your parts distibution(very good too), but what you've accomplished (and documented with excellent pictures and write ups) in the garage.
2. Email or call some of your customers personally occasionally. I mail ordered something for my house a few years ago. A few weeks later the owner of the company called to see if I had received the part ok, and if I was happy with the part and thier service. I was a customer for life.
3. Keep an eye on your competitors. If you can call them that. Your relationship with GPR, Performance Products, and Otto's is so cool. But your competitors are doing some of the things mentioned here, limited time specials, AA is doing a 356 project car (but the updates are very slow)and attending Porsche events. I think you do this more than your competitors already though. Although your Web site is the best by far, they do have some cool ideas on thiers.
4. Remember that most of us, like you, are hobbyists. I don't need this 914. It's therapy. The time I spend in the garage fixing modifyin or upgrading the 914, and driving it is actually rewarding and relaxing. I could buy a Miata or MR2, and be one of a million, and probably never need to work on them. But then my life would be that much more boring.
Sorry for the long post, and I'll see you later today.
your friend Bee Jay