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I understand that they have more important things than doing a PPI, but as someone who works in a service industry, I just could not understand his attitude. Weldon is the one who hung up on me. What I neglected to mention above is that I called back to apologize or just figure out if I had been wrong in any way with my question or attitude and his wife answered and told me never to call back and that Weldon would never speak to me again. Seemed to me pretty extreme. I tried to kiss and make-up even though I wasn't sure my fault, and they still treated me like crap. I know I'm not Jerry Seinfeld, but I am still a Porsche guy too.
I know many of you have worked with him with good result and I'm glad. I probably just got him on a bad day.
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