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Some of these are truly horrible stories. Thankfully my experiences have been more related to poor service than to botched diagnoses. I guess it's inevitable that when you deal with a giant bureaucracy that customer service and individual attention will suffer. I'm sure there are many good doctors there, but when they are restricted to 10 minutes per patient, you're not going to always get the individual attention that you deserve. I was told by a doctor friend of mine who worked for Kaiser for a while that the average Kaiser GP on permanent staff has about 2000 patients! I almost never can make an appointment with my assigned doctor, since he's usually booked two months out... I end up seeing some random doctor, and rarely have I seen the same one twice. It's hard to have any continuity of treatment in that kind of system.
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commandant of the compound
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