[MotoSook]

Internation Comfort Products out of Lewisburg, TN, and their cheapo furnace sucks! Last summer I had a nice puddle in the furnace and on my basement floor because the AC coil wasn't draining like it should. Nothing wrong with the AC coil, but the design puts the drain at "not the lowest part" by my analysis. The result was a fried motor control and relay board. Cost me over 500 bucks to fix it with a universal board, because two heating companies couldn't find the replacement part! It still leaks when the AC is on! Sure it drains but some of the water spills over into the furnace and into the blower housing. Freaking unacceptable design.

So this week we turn the heater on for the first time and the ignition module has crapped out! My heating guy has a hard time tracking down the module, so I called the factory for help. After being on hold for too long, I get a customer service rep who ask me for user and model information only to tell me afterward that they can't give me a distributor list or dealer list to call for a replacement part. HUH!? Nice customer service. Why? Because I'm not a dealer or distributor! If I were one I wouldn't have called the Customer Service number! Of course I got hot because the guy said he couldn't give me any information. WTF. Is the number for customer fufu ... WTF..then the guy hangs up on me.

So I find a dealer/distributor list on line to only be told that they won't talk to me because I'm not a dealer or contractor. WTFFF!

OK. So I tell my heating guy to call the distributor/dealer, and they give my guy the same atitude! They want him to prove he's a heating contractor! OMFFFFG!

My guy finally tracks down an ignition module and brings it to me. I swap it in and nothing. Nothing!

I have worked with heating systems and heaters that put out millions of Btu and this 30,000 Btu POS is giving me fits.

Alright, enough ranting.

Here's the problem.

The original ignition module is making an aweful noise when it's trying to ignite. I measure the voltage at the "Spark" terminal and it's 150 VAC+. The module is a 24VAC module! The ignitor doesn't come one, but the pilot gas is on. The module is opening the pilot valve. There's current at the PV terminal, and the pilot will light if I put a flame to it. It will stay light for a while, but the main burner won't light as there is not current to the main valve to open it.

So the module must be the problem. My heating guy tells me the people he talked to also said the module shouldn't be putting out so much voltage to the ignitor. (True?)

My heating guy brings me a Honeywell 8100U module to replace the Honeywell S8100M module that is on the furnace. I'm getting 28 volts to the module, but when the furnace is suppose to start I get no current to the pilot valve, no current to the ignitor. So the replacement module must be bad!

The screwy thing is that the ignition system is odd ball as I've seen. The ignitor or glow plug doesn't look like a glow plug. It looks more like a sensor that I've seen before. The ignition system doesn't have a separate flame sensor. So the ignitor must double as a sensor too. Kinda funky unless the pilot is timed (which I think it is), but since the main gas valve is not opening the pilot (after I manual light it) will go out.

I can't rule out that some other heating tech put an incorrect ignitor in there, but the furnace worked fine last winter.

Anyhow, is there a furnace tech that can tell me if the ignition module should be putting out that much voltage? It shouldn't be making any noise when it's trying to start right?

Looks like I'll be collecting spare parts for my furnace to store with all my spare porsche parts! OR get a new furnace! A brand that I can easily get parts and service for. Then I'll hire a helicopter to go drop the old furnace from 500 feet into the corporate offices of International Comfort Products! I've never dealt with more ignorant people, and I deal with manufacturers and distributors just about every day!