[Harold_89_911]

I had a similar experience with one of my Saabs. Some confusion of what really happened, but it looked like they did not use a spacer where the should have with the new harmonic balancer. To make a long story short, the thing disintegrated 6 months later and left us stuck near Needles AZ at 2 am on our way from LA to Denver for our vacation. Had the car towed to Las Vegas, had hotel costs, needed to rent a car for the rest of our trip (picked our car up on the way back a week later), and then the repair bill. Came out to nearly $2000 total. Talked to the garage who did the work and we agreed to split the cost. They wrote me a check for $1000. I still go to them when I have a chance and have been recommending them to other people. Don't think that I would have taken them to court if they hadn't worked with me. I would just have stopped using them and written it off as bad luck.

Moral of the story: Talk to them and explain the events. If they are a decent business, they will work with you to make things right. Give them a chance.