Hi everyone.
While I think in general ebay has been a positive experience for me, I thought I should post the recent bad experience I have had.
this is the item in question
Once I won the item, I immediately contacted the seller and made payment over the phone via credit card so I could speed up the process. He called me back at a later date and said he misscalculated on the shipping and wanted another 5 or 7 dollars, so I said OK and he charged me a higher amount than initially quoted. March 4th comes along and I finally receive the package only to find that it had only the male ends of the belts inside, which are no good to me. Anything but a complete set. I emailed him to tell him so and this was my response: "There are more pieces, sorry, I thought my guy put everything (he did say he did) in the box. I will locate the rest of the set and get to you. Sorry...
Chip"
Still nothing, and when I emailed him again I got this"I will make sure that you get all the parts that were off the car. If what
you get is incorrect, I will correct the error until it is right."
I then emailed him again on the 4th of April telling him once again my displeasure offering to send him back what I had received so far , for my money back.Basically saying he is looking for negative feedback..
This is what I received back " I had one of my more dependable employees rounding up your parts
yesterday... Patience... please... Parts are coming."
Still nothing so on but on april 10th I recieved this email" Box of remaining belt hardware went out today... Again... sorry for the
delay...
Chip"
I waited until april 23rd and then out of frustration posted begaitive feedback, seeing he had a 90k racecar listed and figured it was only fair for bidders to see that in my eyes, he had ripped me off.
On the 9th of may , I received a UPS parcel containing two female ends for the front belts.
I wrote him a letter asking him to be more accurate in his descriptions in his future auctions, as I still have yet to receive "everything that was removed from the" car OR a complete "Seat Belt set" I am still without the rear female ends for the back, as well as the bolts that would come out of a car that was being stripped, and made into a racecar.
He posted comments to my feedback, which got me upset so I emailed him on it...this was his response:
You got everything that came out of the car. Quit being a pansy. There was a picture of the items in the auction. Did you ask for an item by item inventory. NO. Did you look at the picture to see what you were buying YES. Did I TRY to appease your candied ass buy sending parts that you said were missing (from yet another parts car!!!) Yes... Give me a break... What are you... some sort of litteral liberal lawyer???????? Gobs of positive feedback on my side... demonstrate that I am a person of my word and that I have many satisfied clients...
Best in the future.
Chip
Sorry to rant , but this guy has really irked me. Being in the business of Porsche's and racecars, I took his words in his auction as being a complete set .
What do you think? I have never posted negative feedback to anyone before, and also have never been given it.
Am I in the wrong here?