Back in the mid '80's I put my 1978 Targa into a tree sideways (damn that gravel they put down for snow/ice). It cost $10K and took 6 months to get back. I refused the car twice because I told them I wanted "Black Glass" paint and I could see orange peel. That was after a long wait to get the car fixed in the first place. I can see 2 months, but not 6 months. Good thing I had a second car. Merchandising has replaced customer service too often, but not always. Merchants/businesses that are from the "old school" are like GOLD.
|