Quote:
Originally Posted by fastfredracing
I just finished up an SC motor job today for a customer. It was a father and son project car, and they really wanted to " help" .
The only way I could possibly do this was to work weekends, so 6 weekends later, we are done. I am not so sure that their help really sped up the process in any way. I gave them full use of my shop, all my tools, and I walked them through every step along the way, explaining each different process involved.
It was basically like a 911 engine rebuild class. I did the whole enchilada, pulled it , tore it down, measured up everything, boxed it all up , shipped out what needed machining, assembled, installed, and tuned. I made all the parts orders, and gave them shop discount, most likely saving them a bundle. I treated them very fairly .
Should the labor be discounted because they helped? Should they be charged more because, I basically showed them every trick I had in my book , gave them free roam of my shop, tools, and experience, on the weekends, and I even had to repair a few blunders made by them. Or just plain old shop rate?
Just wanted to hear how you would expect to be treated in this situation . Thanks.
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Edit: Lots of posts while I was typing, so I'll edit to only the relevant points.
From what you posted in the first paragraph (bold) I would say you've given them a great deal already. They contracted for an engine rebuild and got hands-on, personal instruction, expert advice and supervision, shop discount on parts, plus use of tools and equipment. Anything
less than shop rates would be out of the question, IMO. If, however,
before hand you did not in anyway indicate that their participation would cost them more than a typical rebuild, then I would suggest you hold back on any extra charges,
save the additional hours of labor, for you, incurred by their participation and the cost of correcting their mistakes.