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Just received a FedEx return shipping label. So far so good. Thanks for the sympathetic responses. I posted that this morning well before west coast call center people were even awake. I agree it would have been more gracious to contact PP first and were things going better here I certainly would have. But yesterday was not a good day for me at all and finding this on my doorstep when I finally got home at 3:00am was just the last straw. I know. That's really not PP's fault. Sorry. I promise to praise the excellent customer service I got once this gets sorted out.
Last edited by ApexNC; 07-15-2014 at 04:00 PM..
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