Quote:
Originally Posted by smokintr6
Walker... this thread is more than 6 months old.
I find Pelican's lack of education to its sales people frustrating. I called looking for rod bearings and the sales person didn't know anything about what was going on. Needless to say they didn't get my order. This was in regard to 944 bearings, and now I will shortly have an order for 964 rod bearings and its looking like Pelican will not get that order either. It makes it hard to buy parts from them when their people don't know what the hell they're talking about. I'd rather pay a few bucks more and buy direct from supertec or Steve W, and have confidence that I'm getting the right thing. In the past I've almost exclusively bought parts from Pelican....Wayne, are you listening?
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Dear smokintr6,
I would like to apologize for your experience with our Sales team. Our goal is always to make sure the customer receives the information and parts needed and that they continue to be a part of the Pelican Parts family. Our Sales team is dedicated to providing only the best service and providing you with accurate information. We are more than happy to address any questions or concerns you may have. You can always reach us at (888)280-7799. We are here to help!
Thank you,
Javier Jauregui | Customer Service & Sales Manager Pelican Parts Inc.